Attractions Cast Member at The Walt Disney Company (2024-09 – Present)
- Adapting to changing conditions while integrating criticism from management to maintaining company standards.
- Listening to customer requests and complaints and offering additional support and information to better their experience.
- Aided in deescalating emergency medical situations like giving the heimlich maneuver and CPR to guests in distress.
KPH Student Worker at Biola University (2026-02 – Present)
- Implemented feedback from supervisor on graphics and performed accordingly, improved visibility in event turnout.
- Executed direction in planning National Public Health Week events, assisting in raising health literacy levels around campus
- Utilized Google workspace to communicate with peers and faculty and organize tasks around campus, minimizing errors and ensuring consistency across campus.
Infant Care Ministry Teacher at Second Baptist Church (2021-08 – 2023-12)
- Displayed willingness to learn new tasks that were provided by supervisor and upper management to quality of care for children.
- Adjusted to new rules that program changed frequently to help protect the security of children.
Disney College Program, QSR Food and Beverage Trainer at Walt Disney Company (2024-01 – 2024-06)
- Conversed with guests from all over the world, using basic conversational proficiency to overcome language barriers and still give quality service.
- Collaborated frequently with fellow cast members find solutions to diverse problems, assisting when help was needed during rushes
- Trained new cast members in standard work flow procedures to prepare them for day to day work operations.
