Chief Operations Officer at ATC - Advanced Tissue Concepts, L.L.C. (2015-01 – Present)
- Responsible for business unit information technologies, network infrastructure, security, email, data backup and storage, document control, and IT operations.
- End user consultation and collaboration to develop and refine medical device testing methods.
- Operations, customer interfacing, marketing, sales, budgeting, and technical support.
Information Technology Consultant at Prime Sales & Services, L.L.C. (2014-01 – Present)
- IT consulting, network site surveys, network infrastructure, cybersecurity, email, data backup and storage, network hardware/software install repair and troubleshooting, document control, and IT operations.
- End user assistance and technical consultation for computers, scanners, printers, cameras, and network devices.
General Manager at CoorsTek Medical – Preclinical Testing (formerly Innovative Medical Device Solutions) (2006-01 – 2015-04)
- Directed business unit information technologies, data archiving and storage, study reporting, document control, and master calendar control.
- Coordinated human resource (HR) assets, allocation, and liaison to Corporate HR.
- Oversaw study scheduling, study organization, inventory supplies, and surgical operations.
- Coordinated facility operations, study milestones, and managed up to 20 personnel.
- Delegated facility maintenance, repair and improvements, and critical equipment maintenance and calibration.
- Served as the Institutional Animal Care and Use Committee (IACUC) chairperson for 11 years. Organized, conducted, and followed-up on protocol reviews, committee meetings, and facility inspections.
- Conducted study histology/biomechanical testing quoting, processing, and reporting.
- Oversaw business unit budgeting, accounts payable, and expense control. Assisted in estimate, contract, and invoice preparation and execution. Reduced estimate turnaround time by 50% in 6 months.
- Served as training team leader and member of standard operating procedures team.
- Coordinated study imaging: MRI, CT, radiography, ultrasound, bone mineral density, and micro-CT.
- Assisted with sales and marketing by attending professional trade shows and helped increased quarterly sales by $250,000.
- Served as Study Director and Regulatory liaison for facility inspectors and auditors. Reduced inspection noncompliance's by 90% over two years.
Systems Administrator at Innovative Medical Device Solutions (formerly Frontier BioMedical, Inc.) (2003-01 – 2006-12)
- Managed computer hardware, software, and network management including server, cabling, internet, phone, and email services.
- Provided user education and training on all applications present on the network.
- Served as the IACUC chairperson. Organized, conducted, and followed-up on protocol reviews, committee meetings, and semi-annual facility inspections.
- Coordinated standard operating procedure creation, maintenance, and training.
- Maintained company website, updates, and increased website views by 50% in four months.
- Managed and organized scientific literature library utilizing PHP and MySQL database.
- Oversaw and maintained master client list and master scheduling program, ACT!.
- Managed payroll, accounts payable, accounts receivable, and assisted with estimates.
- Provided clinical assistance on surgery days. Prepared sterile surgery instruments and monitored animals under anesthesia. Reduced late surgery day start times by 35% in a 6-month period.
- Managed all raw data and records related to medical device studies. Reduced project completion time by 25% by simplifying data collection and retention processing.
- Prepared final reports, sent study correspondence to customers, and maintained study schedules.
- Maintained and provided WAN wireless internet access to customers for seven years.
Sales Technician/Assistant Manager at PC'S Unlimited (2001-01 – 2003-12)
- Installed, modified, and repaired computer hardware and software systems, provided technical assistance, and system end user support.
- Diagnosed hardware failure and software errors.
- Assisted users with daily computer, LAN network, and internet service operational issues.
- Assisted in the installation, configuration, and management of client LANs.
- Onsite liaison for client repairs and troubleshooting.
- Internet service and email access, setup, and customer support.
Volunteer Internship at Cache Valley American Red Cross (2001-01 – 2002-12)
- Defined, designed, and developed enhancements to existing database systems to improve operations.
- Worked with employees to improve efficiency, reliability, and dependability to meet organization goals.
- Received Outstanding Business Intern Award.
