Jakob Hurd

Recently moved to New York City and eager to build a career in customer-focused retail. I'm personable, attentive, and quick to learn, with a strong interest in creating thoughtful and memorable customer experiences. I bring a creative perspective, strong communication skills, and a dependable work ethic, and I'm excited to contribute to a welcoming, detail-oriented store environment.

Seasonal AV Technician - Encore Global - Lake Buena Vista, FL

(2026-02 - 2026-05)

• Worked directly with clients to ensure smooth execution of meetings and guest experiences.
• Loaded, unloaded, and transported equipment for live events.
• Responded quickly to last-minute changes and issues while maintaining professionalism under pressure.
• Maintained organized workspaces and equipment throughout events.

Sales Porter → Sales Associate - Headquarter Hyundai - Sanford, FL

(2025-02 - 2026-02)

• Supported daily showroom operations, assisting sales staff, and preparing vehicles for customers.
• Promoted to Sales Associate, assisting customers directly in vehicle selection and purchase process.
• Built rapport with clients and helped guide decisions based on needs and preferences.
• Managed multiple customers at once while maintaining strong communication and organization.

Bachelor of Science - Audio Arts - Full Sail University (2026-04)