Jalise Hammon

Detail-oriented and people-focused professional with experience in customer service, claims investigation, and administrative operations. Skilled in communication, conflict resolution, recordkeeping, and supporting fast-paced team environments. Proven ability to manage sensitive information, resolve issues professionally, and maintain accuracy under pressure.

Seeking an entry-level Human Resources role to apply strong interpersonal and organizational skills in employee support, HR administration, and workplace operations.

Valet Attendant at Metropolis (2025-10 – Present)

• Provide professional customer service by greeting guests and managing vehicle intake in a fast-paced environment
• Safely handle high-value customer property with accuracy and responsibility
• Coordinate vehicle flow and operational priorities under time-sensitive conditions
• Resolve customer concerns using strong communication and conflict resolution skills

Customer Relationship Manager at Credit Corp Solutions (2023-09 – 2025-09)

• Managed ongoing client relationships while handling sensitive financial discussions in a professional and compliant manner
• Negotiated payment arrangements and resolutions based on company policy and client circumstances
• Communicated account status, policies, and resolution options clearly and effectively
• Maintained accurate records of client interactions, agreements, and account updates
• Handled difficult and emotionally charged conversations with professionalism and discretion
• Worked within compliance guidelines to ensure fair, consistent, and policy-based outcomes

Claims Adjuster at GEICO (2022-06 – 2023-07)

• Investigated insurance claims by reviewing documentation, gathering facts, and applying policy guidelines
• Communicated claim decisions and updates to customers, including sensitive situations
• Maintained detailed case documentation for compliance and accuracy
• Used critical thinking to reach fair, policy-based resolutions
• Managed multiple cases simultaneously under strict deadlines

Administrative Support / Operations at Ezell's Famous Chicken (2013-03 – 2022-10)

• Coordinated employee schedules, shift coverage, and attendance tracking
• Maintained accurate employee and operational records
• Communicated schedule updates, policies, and operational changes to staff
• Assisted with onboarding and training of new employees
• Resolved minor workplace issues and escalated concerns to management
• Supported daily operational efficiency and team coordination

Recreation Attendant at City of Seattle Parks and Recreation (2013 – 2018)

• Provided front desk customer service and assisted patrons with program information
• Managed program registrations, facility bookings, and electronic records using computer systems
• Supported setup and monitoring of recreational programs and facility operations
• Performed administrative tasks including scheduling, data entry, and email communication
• Ensured smooth daily operations and positive customer experience

Bachelor of Science in Business Administration – University of Phoenix (2024 – 2026)

AAS Degree in Computer Networking Systems – ITT Technical Institute (2009 – 2011)