Jamal Jones

Dedicated and hardworking professional with extensive experience in food service, team leadership, construction, and independent contracting. Skilled in managing teams, maintaining high-quality service standards, performing equipment deliveries, and working in fast-paced environments. Adept at problem-solving, multitasking, and providing excellent customer service.

Cook at Popeyes Louisiana Kitchen (2017-05 – 2022-08)

• Prepared and cooked menu items according to company recipes and quality standards.
• Maintained kitchen cleanliness, food safety, and proper storage of ingredients.
• Assisted with inventory management and restocking supplies as needed.
• Supported team members to ensure timely service during peak hours.

Manager at Checkers (2022-09 – 2023-02)

• Supervised daily restaurant operations, ensuring adherence to company policies and procedures.
• Trained, coached, and scheduled staff to optimize performance and service.
• Monitored inventory, placed orders, and minimized waste to maintain profitability.
• Resolved customer complaints and maintained high satisfaction levels.

Team Leader at Sonic Drive-In (2023-04 – 2024-08)

• Led team members during shifts to ensure efficient service and smooth operations.
• Assisted in training new employees and enforcing operational standards.
• Handled cash management, deposits, and daily reporting.
• Ensured a clean, safe, and welcoming environment for customers and staff.

Laborer/Assembler at Milton Truss

• Assembled roof and floor trusses according to blueprints and specifications.
• Operated machinery and tools safely to meet production goals.
• Inspected finished products for quality and accuracy.
• Maintained a clean and organized work area to comply with safety regulations.

Appliance Delivery & Installation at Independent Contractor

• Delivered and installed appliances such as refrigerators, washers, and ovens.
• Ensured proper setup, testing, and customer satisfaction for each delivery.
• Coordinated routes and schedules to meet customer deadlines.
• Maintained vehicle and tools to ensure operational efficiency.

Food Stand Worker at Blue Wahoos Stadium

• Prepared and served food and beverages to stadium guests during events.
• Operated cash registers and handled customer transactions accurately.
• Maintained cleanliness and organization of concession area.
• Worked efficiently under high-volume, fast-paced conditions.

Associate Degree – America Intercontinental University