James Alvarez

Results-driven sales and operations professional with over 7 years of experience across automotive, construction, and contracting industries. Proven ability to prospect, qualify, and close new business while maintaining strong long-term customer relationships. Skilled in conducting needs assessments, preparing proposals, and delivering consultative presentations that drive revenue and customer loyalty.

Brings hands-on experience managing construction projects, coordinating field teams, and serving as the single point of contact for clients. Recognized for strong communication, problem-solving, and the ability to manage a high-volume sales pipeline with integrity and consistency.

Comfort Advisor - ARS Rescue Rooter - Austin, Texas

(2026-03)

• Conduct comprehensive in-home evaluations of residential HVAC systems to identify performance, efficiency, comfort, and reliability issues.
• Prepare detailed project proposals and present technical solutions tailored to customer needs and property requirements.
• Coordinate with installation, service, and operations teams to ensure accurate project scope and successful execution.
• Assess equipment lifecycle, maintenance history, and operational performance to recommend cost-effective long-term solutions.
• Represent ARS Rescue Rooter as an authorized HVAC service provider and contractor partner for Lowe's and Home Depot customers.
• Facilitate financing solutions and manage contract execution for residential HVAC replacement projects.

Project and Sales Director - Horizon Roofing and General Contracting - Austin, Texas

(2025-03 - 2026-02)

• Served as the primary sales representative for residential and commercial roofing projects, conducting inspections, identifying customer needs, and converting property owners into signed contracts.
• Prospected new customers through storm outreach, referrals, and re-engaging dormant accounts.
• Developed and presented proposals, repair plans, and replacement options to clients, delivering clear value-based recommendations.
• Maintained strong relationships with existing customers and builders, acting as their single point of contact to drive repeat and referral business.
• Managed a pipeline of opportunities across multiple neighborhoods and construction sites, tracking follow-up and closing timelines.
• Collaborated with specialty crews and vendors to cross-sell additional services when needs were identified.
• Monitored competitors and market conditions to position pricing, warranties, and service packages for maximum revenue.
• Coordinated project start dates, materials, and subcontractors to ensure high-quality delivery after the sale.

Project Manager/ Outside Sales - Legacy Roofing and General Contracting - Austin, Texas

(2023-08 - 2025-03)

• Functioned as both project manager and outside sales rep, conducting roof assessments, generating bids, and securing contracts for repair and replacement projects.
• Developed strong customer relationships by maintaining communication before, during, and after the sale.
• Prospected new accounts through door-to-door outreach, storm-damage canvassing, and follow-up calls to previously inactive or undecided customers.
• Created job estimates and negotiated project scope, pricing, and timelines with customers and contractors.
• Drove revenue growth of $1.7 Million.
• Partnered with general contractors, adjusters, and specialty trades to increase cross-selling opportunities.
• Used CRM tools to track leads, update customer records, forecast revenue, and monitor the sales pipeline.
• Supported field operations after the sale by coordinating crews, verifying materials, and ensuring customer satisfaction.

Internet Sales Manager - Covert Buick GMC - Austin, Texas

(2020-12 - 2023-08)

• Managed high-volume inbound leads, using consultative sales techniques to assess needs and convert prospects into buyers.
• Built rapport with customers through phone, email, and in-person communication, maintaining strong long-term relationships.
• Achieved consistent monthly sales goals by developing presentations, product demonstrations, and value-based sales strategies.
• Utilized CRM systems to manage leads, track follow-up, and maintain a structured sales pipeline.
• Improved customer satisfaction scores through excellent service and detailed product knowledge.
• Maintained a 90% Customer Satisfaction Index while averaging 14 vehicle sales per month.

Car Sales Consultant - Round Rock Nissan - Round Rock, Texas

(2018-12 - 2020-12)

• Guided customers through the full purchasing process, including financing, trade-ins, and warranty options.
• Prospected new customers through referrals, follow-up calls, and re-engagement of previous leads.
• Negotiated pricing and sales terms while ensuring dealership profitability.
• Demonstrated strong communication, product presentation, and closing skills.

High School Diploma - Cedar Ridge High School (2016)