Security Manager
Securitas Security Services USA, Inc. • Kaiser Permanente Los Angeles Medical Center • June 2013 – July 2016
- Coordinated safety measures during three nursing strikes, protecting operations for 5,000+ employees and patients.
- Developed and implemented safety protocols during the Ebola outbreak, ensuring compliance with health regulations.
- Directed six major infrastructure upgrades, reducing security risks by 35% across 13 facilities.
- Designed targeted training programs, improving officer performance ratings by 20%.
- Chaired the Threat Management Committee, addressing critical patient safety issues.
Area Vice President
Securitas Security Services USA, Inc. • Anaheim, CA • October 2005 – February 2012
- Managed a $20M portfolio, increasing profitability year-over-year through operational efficiency and client retention.
- Achieved a 95% client satisfaction rate by delivering tailored security solutions and exceptional service.
- Directed security operations for high-profile events, including Comic-Con and the Emmy Awards, maintaining zero incidents.
- Oversaw divisional operations, supervising five branch managers and human resources and sales teams.
- Actively participated in industry organizations such as ASIS, CALSAGA, and BOMA.
Branch Manager
Securitas Security Services USA, Inc. • Various Locations, CA • February 2002 – October 2005
- Enhanced financial performance across four locations, achieving year-over-year profit growth.
- Mentored four employees into management positions, fostering a robust leadership pipeline.
- Strengthened client relationships, increasing renewal rates by 30%.
Supervisor/Recruiter
United States Marine Corps • October 1983 – October 1998
