Operations & Customer Service Professional
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Reliable and detail-oriented professional with leadership experience in fast-paced environments. Proven ability to follow policies and procedures, communicate effectively with teams and customers, and maintain accuracy in daily operations. Known for accountability and problem-solving, with a calm, professional approach under pressure. Seeking to transition into an administrative or healthcare-focused role.
Shift Manager - Arby's - Marietta, GA
(2023-02 - 2026-05)
Provided customer service in a fast-paced restaurant environment. Operated cash register, processed customer orders, handled cash and card transactions, prepared food items according to company standards, maintained cleanliness of dining and kitchen areas, and assisted with opening and closing procedures. Worked collaboratively with team members to ensure efficient service and customer satisfaction.
Associate - Ignitix Connection - Atlanta, GA
(2026-05 - 2026-05)
Conducted face-to-face fundraising and community outreach on behalf of nonprofit organizations. Engaged with the public, delivered presentations, educated potential donors about charitable initiatives, and processed donations. Demonstrated strong communication, customer service, and relationship-building skills while working independently in field environments and meeting performance goals.
Penn Foster High School (2018-08 - 2022-05)