James Holloway

Strategic Assistant Director of Operations with expertise in planning, team leadership, and process optimization. Delivers operational success through effective communication and problem-solving. Thrives in fast-paced environments, utilizing strong organizational and time management skills to achieve objectives.

Assistant Director of Operations - Armark - Charlotte, NC

(2023-07)

Managed daily operations to ensure service excellence and compliance with standards.

• Collaborated with teams to streamline processes, resulting in enhanced operational efficiency.
• Implemented workflows that improved overall productivity within the team.
• Supervised daily cleaning operations, maintaining high standards of cleanliness.
• Trained team members on proper cleaning techniques and equipment use.
• Scheduled and coordinated staff shifts to maintain adequate coverage.
• Conducted inspections to ensure compliance with safety protocols and regulations.
• Conducted regular inspections of equipment to identify potential risks and hazards.

Supervisor - Mission Hospital Regional Medical Center - Asheville, North Carolina

(2020-05 - 2022-12)

• Directed and supervised team of 15 employees in daily operations.
• Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
• Provided guidance and direction to subordinates regarding job duties and responsibilities.
• Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.

Asheville High School (1995-06)