James Jackson

Hardworking, dependable, and motivated professional with experience in management, retail, warehouse operations, customer service, transportation, logistics, online order coordination, and business ownership. Strong work ethic with the ability to work independently or as part of a team. Quick learner with strong organizational, communication, leadership, and problem-solving skills. Reliable, punctual, and committed to completing every job safely and efficiently.

OWNER / OPERATOR at TRUCKING COMPANY (2024 – 2026)

• Owned and operated an independent trucking business and managed daily transportation and business operations.
• Coordinated deliveries, scheduling, drivers, customers, and brokers to help ensure loads were completed safely and on time.
• Maintained business records, handled administrative responsibilities, and resolved day-to-day operational issues.
• Developed strong leadership, logistics, time-management, customer-service, and problem-solving skills.

ONLINE ORDER COORDINATOR MANAGER at CORA LORRAINES (2015 – 2023)

• Managed daily online ordering operations and coordinated customer orders from receipt through completion.
• Supervised and supported team members to ensure orders were processed accurately and on time.
• Reviewed orders for accuracy and quality and communicated with customers about substitutions, unavailable items, and special requests.
• Resolved customer concerns professionally while maintaining a high level of customer service.
• Trained employees, monitored inventory needs, maintained organized records, and used computer-based ordering systems.
• Demonstrated leadership, organization, communication, problem-solving, and time-management skills.

WAREHOUSE ASSOCIATE at COSTCO (2012 – 2013)

• Assisted with receiving, stocking, organizing, and moving merchandise in a fast-paced warehouse environment.
• Prepared merchandise for stocking and distribution and assisted with inventory organization.
• Maintained clean and organized work areas while following company procedures and workplace safety requirements.
• Worked efficiently with team members and demonstrated reliability, punctuality, and attention to detail.

SALES ASSOCIATE at CHAMPS SPORTS (2011 – 2013)

• Provided friendly and professional customer service and assisted customers with shoes, apparel, and merchandise.
• Stocked, organized, and maintained merchandise, the sales floor, and stockroom.
• Assisted with inventory and worked with team members to complete daily assignments and meet store goals.
• Demonstrated strong communication, teamwork, and customer-service skills.