James Luong

Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise. Prepared merchandise for the sales floor by pricing or tagging. Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Sales Associate - 7-Eleven - Temple City, CA

(2023-12 - 2024-07)

• Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Prepared merchandise for the sales floor by pricing or tagging.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Contributed to team objectives in a fast-paced environment.
• Trained new employees.
• Performed effectively in a self-directed work environment, managing day-to-day operations and decisions.
• Presented a professional image consistent with the company's brand values.
• Developed and maintained strong working relationships with professionals within assigned territory.

High School Diploma - Mountain View High School El Monte, CA

Bachelor's degree - Managerial Economics - UC Davis Davis, CA