James Watkins

Business and finance professional with 10+ years of experience in business analysis, financial reporting, process improvement, stakeholder engagement, and operational support across healthcare, nonprofit, and for-profit environments. Translates business needs into actionable reporting, workflow improvements, and performance insights that support decision-making, efficiency, and organizational growth. Brings strengths in KPI development, scenario analysis, cross-functional collaboration, training, and data-informed problem solving, supported by an MBA and doctoral studies in organizational leadership.

Business Development - Clinical Trials Network

(2026-03)

• Conduct market research and stakeholder outreach to identify prospective physician partners and support growth strategies.
• Meet with physicians and practice administrators to assess business needs and communicate partnership value.
• Develop and monitor business development metrics and lead reporting, using data to support decision-making, marketing, and interdepartmental coordination.
• Strengthen workflows across departments, reinforcing accountability, responsiveness, and organized follow-through.

Director of Business Analysis - Wellness Grove

(2025-12 - 2026-01)

• Led cross-functional business initiatives focused on workflow improvement, operational efficiency, KPI development, and organizational scaling.
• Conducted market and competitive analysis to support strategic planning, business development, and change initiatives.
• Designed and launched a collections function, including process documentation, call flows, email templates, billing statements, and application creation.
• Applied scenario analysis and capacity planning to support growth readiness and merger-related planning.

Staff Accountant - CHN Housing Partners

(2023-09 - 2025-12)

• Prepared financial statements and month-end reports and reconciled accounts receivable and accounts payable.
• Reviewed financial documentation for inconsistencies and supported audit readiness through accurate research and documentation.
• Contributed to process improvement and transition planning for accounting software and document retrieval systems.
• Supported bookkeeping and core accounting operations in a mission-driven organizational setting.

Community Development Officer - Development Finance Authority

(2021-02 - 2023-08)

• Provided technical assistance to small businesses in financial statement review, business model development, and business plan preparation.
• Analyzed financial statements and budgets and translated findings into actionable feedback for business owners.
• Prepared financial presentations and trend-based discussions for business owners and community stakeholders.
• Supported entrepreneurship and business development through applied finance and advisory work.

Escalations Specialist - Signet Jewelers

(2016-04 - 2021-01)

• Designed and implemented a refund process to address system errors and improve consistency in financial transactions.
• Created training materials and helped implement a department training process for team members and partners.
• Resolved high-impact financial and systems issues affecting customers and store operations.
• Collaborated with internal stakeholders to improve procedures during a merger-related transition.

Doctor of Business Administration - Organizational Leadership - South College (2024-06 - 2027-06)

Master of Business Administration - Western Governors University (2021-10 - 2023-05)