Senior HR Manager & Strategic Workforce Advisor at Air Force Global Strike Command (2025-07 – Present)
Directed strategic HR resources, employee relations, and workforce operations for a large organization while serving as a senior advisor to executive leadership on workforce planning, employee relations, and policy implementation.
- Advised executive leadership on workforce planning, employee relations, performance, and operational strategy for over 1.3K employees; aligned human capital initiatives with organizational objectives and improved workforce effectiveness.
- Implemented enterprise-wide HR policies, regulatory compliance programs, and governance standards across 145 job functions; strengthened policy adherence, reducing organizational risk, and ensuring 100% compliance.
- Directed HR, workforce readiness, and improvement initiatives supporting multiple functional areas; streamlined processes that increased organizational efficiency by 20%, enhanced service delivery, and improved workforce productivity.
- Authored a comprehensive 24-hour crisis response staffing plan, supporting uninterrupted readiness and continuity of critical operations.
Senior HR & Workforce Operations Manager at 15th Operations Group (2024-01 – 2025-06)
Managed workforce operations, employee development, and cross-functional programs for a large organization. Led workforce planning, personnel management, and stakeholder collaboration to improve workforce readiness.
- Guided workforce operations and cross-functional programs for 265 employees across 38 departments; optimized planning, resource allocation, and processes to improve organizational performance and support critical objectives.
- Led talent development, onboarding, and organizational integration initiatives for 43 international partners; strengthened workforce readiness and supported the successful implementation of a $2.6B organizational modernization program.
- Developed standardized leadership resources and communication frameworks for 67 stakeholders, streamlining information sharing and improving process consistency; enhanced cross-functional collaboration across dispersed teams.
HR Operations & Employee Relations Manager at 735th Air Mobility Squadron (2022-06 – 2023-12)
Led workforce operations, employee relations, and organizational programs for over 400 employees, leading workforce planning, resource allocation, and operational support to improve efficiency, service delivery, and organizational performance.
- Guided workforce operations and organizational programs supporting assigned employees, coordinating resource planning, cross-functional operations, and service delivery; improved operational efficiency and achieved organizational objectives.
- Resolved employee relations, compensation, and resource issues by identifying process gaps, recovering $25K in employee benefits; efforts improved workforce satisfaction and strengthened organizational support services.
- Designed and led a leadership development program for 74 emerging leaders, coordinating 29 subject matter experts to deliver targeted training; actions strengthened leadership and enhanced succession planning across the organization.
Operations & Business Continuity Manager at 747th Communications Squadron (2021-04 – 2022-05)
Coordinated cross-functional emergency response and business continuity operations during a large-scale crisis, partnering with multiple stakeholders to manage critical resources, maintain essential services, and minimize operational disruption.
- Advised senior leadership on operational strategy, infrastructure protection, and risk management for a 134-person technical organization; safeguarded $10M in critical assets supporting 607 critical circuits while ensuring operational continuity and organizational resilience.
- Coordinated an emergency response during a large-scale environmental crisis, partnering with multiple agencies to deliver 1.7M gallons of resources to 6.2K affected families, ensuring uninterrupted operations and stakeholder collaboration.
- Led business continuity and resource coordination efforts during a high-impact crisis, aligning cross-functional teams and optimizing emergency operations; minimized disruption while maintaining critical services for the affected community.
Department Supervisor at 8th Intelligence Squadron (2019-07 – 2021-03)
Directed organizational restructuring, workflow optimization, and change management efforts while partnering with cross-functional stakeholders to implement process improvements and technology solutions.
- Led a large-scale organizational restructuring initiative by redesigning operating models, optimizing workflows, and implementing change management strategies; successfully increased operational efficiency by 60%.
- Managed the evaluation, user acceptance testing, and implementation of enterprise software solutions, identifying 12 critical system deficiencies; diligent efforts improved system reliability by 80% prior to deployment.
- Partnered with cross-functional stakeholders to redesign processes, implement technology-driven improvements, and strengthen quality assurance practices; reduced implementation risk while improving performance and process consistency.
Training and Development Supervisor at Osan Air Base (2016-07 – 2019-06)
Managed training program development, workforce readiness, and organizational development while securing resources to modernize learning infrastructure and enhance employee performance.
- Secured $80K in capital funding to modernize training infrastructure and developed and delivered 600 hours of technical training for over 2K employees; efforts strengthened workforce capabilities and improved organizational readiness.
- Identified and resolved 141 organizational process deficiencies within 90 days, implementing corrective actions that increased operational readiness by 40%, improved process efficiency, and enhanced overall organizational performance.
- Evaluated workforce performance for over 900 employees during 10 large-scale operational assessments; validated quality standards, measured organizational effectiveness, and achieved 100% readiness to support critical business objectives.
- Led a three-unit, three-day chemical contamination exercise that uncovered critical limiting factors and strengthened survivability for 280 personnel; briefed 544 personnel monthly on CBRN and force protection preparedness.
