Jamie Allen

Compassionate and highly experienced Medical Assistant with more than 20 years in plastic surgery, providing exceptional care across clinical, front office, and operating room settings. Passionate about building meaningful relationships with patients and guiding them through their cosmetic surgery journey. Skilled in patient education, consultation support, and helping individuals feel confident and informed when making aesthetic treatment decisions.

Known for combining strong clinical knowledge with exceptional communication and customer service skills to create a positive patient experience from consultation through recovery.

Medical Assistant / Surgical Coordinator/Front Office Operations - Harborview Plastic Surgery Center - Cornelius, NC

(2003-02)

Assisted physician in clinical and surgical settings within a high-volume specialty surgical practice

• Collaborated with surgeon to help patients make informed decisions regarding aesthetic procedures
• Performed pre-operative patient preparation, education, intake, photography, chart review, and documentation
• Assisted with in-office procedures and supported physician during surgical cases and operating room preparation
• Coordinated surgical scheduling, consultations, post-op visits, and patient care timelines
• Obtained vital signs, medical histories, medication reviews, and patient consents
• Maintained accurate EMR documentation and ensured HIPAA compliance
• Assisted with insurance verification, prior authorizations, and patient financial coordination
• Managed high-volume patient communication while maintaining professionalism and efficiency
• Trained and supported new staff members on clinical workflows and office procedures

Bachelor of Arts - Psychology - UNCC Charlotte, NC