Jamie Alvarez

Adaptable and customer-focused professional with over five years of experience across retail, food service, healthcare, and sales. Recognized for a diverse skill set and the ability to pivot seamlessly between fast-paced service environments, client-facing roles, and administrative tasks. Strong communicator, team player, and problem-solver with a track record of creating positive guest experiences and supporting organizational success.

Barista at Dutch Bros Coffee (2025-11 – Present)

Deliver high-quality customer service in a fast-paced environment while preparing specialty coffee and blended beverages

• Deliver high-quality customer service in a fast-paced environment while preparing specialty coffee and blended beverages efficiently and accurately.
• Manage high-volume order flow, operate POS systems, and process cash and card transactions while maintaining speed and accuracy during peak rush periods.
• Collaborate with team members to maintain an organized workspace, support shift operations, and ensure a positive, welcoming customer experience.

Server at The Cheesecake Factory (2021-07 – Present)

Deliver efficient, attentive service in a high-volume restaurant environment

• Deliver efficient, attentive service in a high-volume restaurant environment.
• Guide guests through selections and recommend options to enhance their experience.
• Manage large parties with accuracy and professionalism.

Hemodialysis Technician at Fresenius Medical Care (2021-02 – 2021-08)

Supported patient care with precise equipment setup and monitoring in a healthcare environment

• Supported patient care with precise equipment setup and monitoring.
• Conducted vital checks and collaborated with nurses on treatment plans.
• Maintained accuracy and attention to detail in a high-responsibility role.

Sales Associate at Cricket Wireless (2019-11 – 2020-03)

Assisted customers with purchases, upgrades, and troubleshooting in a retail environment

• Assisted customers with purchases, upgrades, and troubleshooting.
• Promoted protection plans and financing options to meet sales goals.
• Built lasting customer relationships through professional service.

Sales Associate / Manager at Shaggy's Den (2018-01 – 2018-07)

Managed daily store operations including inventory, scheduling, and customer service

• Managed daily store operations including inventory and scheduling.
• Provided upbeat customer service and promoted products effectively.
• Ran store's social media marketing to drive engagement.

Server at A&W

Additional food service role

Cashier / Drive-Thru at KFC

Additional food service role

High School Diploma – Lebanon High School (2018)