Server Assistant - High Cotton - Charleston, SC
(2026-04 - 2026-07)
- Assisted servers by clearing and resetting tables quickly and efficiently.
- Cleaned the dining rooms, service stations, bar/lounge, and surrounding areas.
- Refilled water glasses and assisted with bread, beverages, and other guest needs as directed.
- Supported servers in delivering food and condiments.
- Restocked silverware, glassware, linens, etc. to ensure readiness for brunch and dinner service.
- Assisted with floor setup and breakdown before and after service.
- Provided a friendly and professional presence in the dining room, contributing to a positive guest experience.
Manager - Alendry Whole Pet - Charleston, SC
(2024-03 - 2025-04)
- Ensured the delivery of exceptional customer service and salesmanship.
- Collaborated with grooming staff to schedule appointments, coordinate care, and ensure customer satisfaction.
- Resolved customer complaints.
- Maintained appropriate inventory of supplies, including reordering and restocking weekly.
- Promoted and marketed the store's services in the community and advised owner on social media posting.
- Advised customers on the best services and products for a personalized and knowledgeable experience.
- Managed and updated point-of-sale computer system.
Associate - Aptive Resources - Remote
(2023-03 - 2023-07)
- Served as project manager and counseled federal agency client (Department of Veterans Affairs) on strategic communications efforts.
- Tracked, measured, and presented key metrics on a monthly basis to senior Aptive staff and federal clients, establishing a successful standard for implemented outreach strategies and tactics.
- Drafted, edited and finalized blogs, e-mail messages from leadership, speeches, talking points, and other written material for the Department of Veterans Affairs.
- Connected with Veterans to create robust and compelling storytelling content.
Senior Communications Specialist - Pepco Holdings - Washington, D.C.
(2019-09 - 2022-05)
- Developed and executed external communications strategies and tactics, written plans, and long-term programs/initiatives that supported company growth and positive reputation in the community.
- Managed a variety of internal and external communications tasks to support leadership, including writing news releases, speeches and remarks, key messaging and talking points, collateral and other materials as needed.
- Developed and maintained strong working relationships with the public, community leaders, other business unit peers and company leadership.
- Served as company spokesperson/PIO and positively positioned company with local and national media to secure stories that advanced the company's standing in the community and satisfaction among customers and other vital stakeholders.
Project Director - Potomac Communications Group - Washington, D.C.
(2018-06 - 2019-03)
- Managed teams of specialists, coordinators and managers for multiple clients, including trade associations and energy interests.
- Oversaw quality control and execution of deliverables for several scopes of work ranging in size and complexity.
- Provided general counsel and program management to clients seeking guidance on messaging, creating compelling digital and social media content, proactively engaging with traditional media and strategizing effective communications plans.
- Monitored and tracked budgets and hours for multiple clients.
Director of Communications - National Mining Association (NMA) - Washington, D.C.
(2013-06 - 2018-05)
- Served as a lead project manager for Minerals Make Life and CORESafety®, including developing and monitoring seven-figure budgets.
- Wrote, pitched and submitted letters to the editor, op-eds and press statements to local and national news media.
- Managed relationships with key influencers and third-party allies to advance strategic messaging and policy objectives.
- Assisted in developing engaging digital content that led to measurable action with grassroots audience, members of Congress, media and high-level thought leaders.
- Leveraged positive storytelling from member companies and pitched feature articles to the news media on a monthly basis.
- Compiled bi-monthly advocacy reports to showcase the value of the association's government affairs, legal, regulatory and communications efforts.
