Jamie Intemann
Guest Experience Manager | Exceptional Stays
Hire this person
Send a job offer directly to this candidate
About
Experience and service-driven professional with 15+ years property and estate management, high-profile and UHNW clients. Known for creating seamless, high-touch experiences through strong coordination of guest and concierge services, property management with proactive attention to luxury hospitality operations. Bring a calm, hands-on approach with a focus on elevating service standards and delivering polished, memorable experiences.
Seek innovative ways to enhance operations, guest satisfaction, and overall service excellence
Experience
Guest Experience Manager - Exceptional Stays
House & Estate Manager
- Manage daily operations of high-end homes
- Oversee vendors, maintenance, and projects
- Maintain guest-ready environments at all times
- Handle logistics, events, purchasing, travel
- Chef and kitchen management
Executive Assistant / Personal and Guest Experience Support
- Manage complex calendars, event facilitation, décor, and logistics for principals and families
- Travel planning: book flights, accommodations, transportation, and curated itineraries
- Manage wardrobes, packing, shipping, receiving, inventory
- Anticipate needs and resolve issues proactively
- Maintain organization across digital and physical systems
Quality Control Manager - Property Management of Telluride - Telluride
- Conduct detailed inspections of residential properties to ensure cleanliness, maintenance, and presentation met luxury hospitality standards
- Develop and implement quality control checklists for housekeeping, maintenance, and guest readiness across multiple properties
- Manage vendor performance, including contractors, cleaners, and service providers, ensuring accountability and high-quality
Experiential Education Director | Program Manager - TMS
- Manage facilities, contractors, vendors
- Implement database software CRM and SIS systems
- Design and lead experiential programs immersing in travel, culture, wellness and languages
- Coordinate domestic and international trips
- Support constituents and community through marketing, logistics, communication, informative programming
- Chair Risk Management and Emergency Committee
Ranch & Property Management
300-acre ranch
Small Business Operations
- Branding, websites, logistics, and client relations
Interior Design Project Coordination
- Sourcing and installations
Digital Media
- Videography, photography, drone operation, graphic design, and content creation
Education
BA - Experiential Education - Prescott College
Marketing and Communications - Colorado Mountain College
Annual Business Leadership Training
Sustainable Tourism & Hospitality - Global Sustainable Tourism Council (GSTC)


