Data Entry Pharmacy Technician at Everspring Pharmacy (2025-11 – Present)
- Reviews, interprets, and enters data with a high degree of accuracy and detail
- Generates, receives, and maintains confidential and sensitive documentation, files, information, and reports to ensure the security of files and data
- Quickly and accurately tracks data with little to no errors
- Maintains confidence and protects sensitive information for patients
- Interprets and enters prescription orders accurately for pharmacist approval
- Learns patients' needs and specific requests
- Reports to pharmacy technician supervisor
- Works closely with others within the team
Leasing Consultant at InterSolutions, LLC (2025-05 – 2025-11)
- Understand and follow proper safety procedures for company and community, including maintaining cleanliness and protection of work spaces
- Greet and determine qualification, needs, and preferences of prospective residents/clients
- Professionally present community and apartments while communicating features and benefits
- Abide by rental policies and procedures and monthly marketing plan
- Follow resident retention programs by working with lease renewals each month
- Assist with daily administrative requirements of the office, including resident communication
- Inspect move-ins, move-outs and vacancies for completion and cleanliness
- Physically inspect community when on grounds, pick up litter and report any service needs to maintenance staff
- Accurately complete lease applications, application verification, and resident notification
- Complete all lease paperwork, including related addendums and accept rents and deposits
- Perform other responsibilities falling under the leasing consultant role as directed
Customer Service Representative at Million Air St. Louis (2024-07 – 2025-07)
- Greet customers in a friendly, professional manner
- Provide concierge services to pilots and customers including making reservations as required
- Invoicing for services rendered to customers and pilots
- Record customer preferences in Million Air internal system
- Proactive preparation for all incoming aircraft
- Provides timely feedback to the company regarding service failures or customer concerns
- Partner with line service team to meet and exceed customer's service expectations
- Keep hospitality bar stocked with snacks and beverages
- Maintain neat work area at all times to include front desk, lobby, and all FBO amenities
Sales Ambassador at Lush Cosmetics (2023-11 – 2024-07)
- Collaborate with your team on plans to exceed daily sales goals and ensure a unique customer experience that makes every visitor feel welcome, meets their needs and makes their day
- Educate our customers on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging
- Increase the depth of product knowledge through constant learning and consistently make informed and product recommendations for every need
- Build rapport and engage with customers, uncover their needs through questions and listening, demonstrate relevant products and regimens, and support their purchasing decisions by confirming interest
International Flight Attendant at Omni Air International (2022-11 – 2024-07)
- Assist passengers and fellow crew members during emergency situations, effectively implement instructions from the flight deck crew, and follow Omni established emergency procedures
- Ensure compliance with Federal Aviation Administration (FAA) regulations
- Ensure passenger compliance with in-flight safety measures
- Provide exemplary customer service to exceed customer satisfaction
- Comply with all internal standards, policies, and procedures of Omni which include: uniform, grooming, and personal conduct while on duty
- Prepare/serve meals & beverages, including alcoholic beverages, peanuts, beef, pork, and/or seafood
- Interact professionally with a wide variety of people from a broad range of cultures
- Act as an accurate and courteous source of information for passengers, taking immediate steps to initiate service recovery when needed
- Responsible for providing excellent customer service to passengers by performing or assisting in the performance of safety, passenger service, and cabin preparation duties
- Perform required pre-flight and security checks, reporting any discrepancies to the Purser
- Continuously monitor all safety conditions and emergency equipment of aircraft while on ground and in flight
- Provide special assistance to passengers, including stowing luggage in overhead compartments, emergency medical aid, and assist disabled passengers
- Effectively communicate in-service announcements, safety demonstrations, emergency instructions, and write detailed reports
- Comply with the laws, regulations and procedures of those States in which operations are conducted
- Comply with all authorities that have jurisdiction over operations that are conducted over the high seas or within a foreign country
- Operate mechanical equipment and safety equipment to include: stairs, oxygen systems, aircraft doors (pushing and pulling), evacuation slides/rafts, fire extinguishers, galley equipment, communications equipment, and lighting systems
- Must be punctual, dependable, and report for duty as required
- Must be able to complete paperwork as needed and utilize basic computer skills
- Perform other such duties assigned by the Purser
Flight Attendant at GoJet Airlines (2021-10 – 2022-10)
- Assist passengers and fellow crew members during emergency situations, effectively implement instructions from the flight deck crew, and follow Gojet established emergency procedures
- Ensure compliance with Federal Aviation Administration (FAA) regulations
- Ensure passenger compliance with in-flight safety measures
- Provide exemplary customer service to exceed customer satisfaction
- Comply with all internal standards, policies, and procedures of Gojet which include: uniform, grooming, and personal conduct while on duty
- Prepare/serve meals & beverages, including alcoholic beverages and peanuts
- Interact professionally with a wide variety of people from a broad range of cultures
- Act as an accurate and courteous source of information for passengers, taking immediate steps to initiate service recovery when needed
- Responsible for providing excellent customer service to passengers by performing or assisting in the performance of safety, passenger service, and cabin preparation duties
- Perform required pre-flight and security checks, reporting any discrepancies to the Captain/First Officer
- Continuously monitor all safety conditions and emergency equipment of aircraft while on ground and in flight
- Provide special assistance to passengers, including stowing luggage in overhead compartments, emergency medical aid, and assist disabled passengers
- Effectively communicate in-service announcements, safety demonstrations, emergency instructions, and write detailed reports
- Comply with the laws, regulations and procedures of those States in which operations are conducted
- Comply with all authorities that have jurisdiction over operations that are conducted within a foreign country
- Operate mechanical equipment and safety equipment to include: stairs, oxygen systems, aircraft doors (pushing and pulling), evacuation slides/rafts, fire extinguishers, galley equipment, communications equipment, and lighting systems
Triage Coordinator at Statline - a Division of MTF (2020-10 – 2021-10)
- Taking a high volume of incoming calls in a call center environment from hospitals and other referring agencies, collecting patient data regarding potential donors to determine if they are candidates for donation
- Answer and return calls in a professional and timely manner, listen and respond to caller's needs for guidance and additional information
- Follow computer prompts to complete referral message or process organ import details accurately
- Obtain necessary medical information regarding potential donors from the caller and document records/information clearly and concisely
- Return any message in a timely manner providing necessary information or details
Human Resources Assistant at USDA Agricultural Research Service (ARS) (2019-11 – 2020-10)
- Provide administrative and technical support to personnel engaged in Human Resources management functions such as employee benefits, recruitment and placement, personnel/payroll processing, classification, employee/labor relations, or employee development
- Provides customer service to employees with questions regarding assigned program specialty area
- Responds to inquiries, verbally or in writing
- Interprets policy and regulations in order to resolve problem
- Utilizes a variety of personnel payroll and other automated processing systems to process Human Resources actions
Medical Support Assistant (MSA) at William Beaumont Army Medical Center (2018-11 – 2019-11)
- Complete request forms, manually or automated
- Maintain and monitor patient appointment schedules
- Receive patients and visitors
- Receive patient information and provides information to medical personnel
- Types routine correspondence, progress reports, medical statements, memorandum and statistical reports using various automation systems and programs
Pharmacy Supervisor at US Army (2011-06 – 2013-06)
Duties include serving as the Pharmacy Technician in the Brigade Aid Station Pharmacy.
- Issues, counts, and verifies prescribed medications to over 1500 Soldiers
- Dispensed over 3,000 medications with no drug errors
- Received a 100% on the USAREUR Surgeon Offices inspection and staff assisted visits
- Maintained a healthy and safe environment with no accidents or losses
