Reservation Specialist
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Assist customers with travel arrangements with Alamo, enterprise, and national car rental, answer basic question all while maintaining professional and friendly conversation
Reservation Specialist - Teleperformance - Killeen, TX
(2018-01)
Assist customers with travel arrangements with Alamo, enterprise, and national car rental, answer basic question all while maintaining professional and friendly conversation
Account Representative - GC Services - Copperas Cove, TX
(2014-01 - 2017-12)
Managed financial accounts for collections to help customer remain or get current, answered questions and assisted with payments and extensions
Customer Service - Aegis - Killeen, TX
(2013-01 - 2014-12)
worked with united health care to help with with set up for medicare part B, and help get right insurance for customers
Jr. Quality assurance analyst - Job Corps Data Center - Austin, TX
(2010-01 - 2012-12)
Tested programs for bugs and other issues before releasing programs to job corps for training use.
Certified Medical - Cybertex (2016-01 - 2016-12) Killeen, TX
Certified Medical assistant/Business Office Technician - Gary Job Corps (2008-01 - 2010-12) San Marcos, TX
Highschool Diploma - Copperas Cove HS (2004-01 - 2008-12) Copperas Cove, TX
