Criminal Justice Student - Cybersecurity & Digital Forensics
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A criminal justice student at CUNY John Jay College of Criminal Justice with an associate's degree in criminal justice and expertise in data entry, customer service, technical support, and administrative support. Knowledgeable about managing several tasks, utilizing Microsoft Office and other computer programs, effectively speaking with a variety of people, and helping clients with technology-related problems. Eager to pursue a career in cybersecurity, digital forensics, and cybercrime investigation.
MarketSource / Target Tech — Brooklyn, NY
Assisted customers with technology-related questions and concerns.
Helped customers troubleshoot and resolve basic mobile-phone and technology issues.
Explained technology products and services clearly to customers with different levels of technical knowledge.
ALDO Group — New York, NY
Provided professional customer service by greeting customers, answering questions, and resolving concerns.
Processed cash, credit, and debit transactions accurately.
Handled returns and exchanges according to company procedures.
Collaborated with team members to meet daily sales objectives.
Bachelor's Degree in Criminal Justice – CUNY John Jay College of Criminal Justice (2025-01)
Associate's Degree in Criminal Justice – Borough of Manhattan Community College (2022-08 – 2024-08)
