Human Resource Specialist - United States Mission - Islamabad, Pakistan
(2013-10 - 2025-08)
- Administer the recruitment process including drafts TORs, job vacancy announcements, screens applications for minimum qualifications and prepare shortlists, arranges interviews and administers pre-employment skills tests.
- Support HR Director in defining the functions within HR to ensure clarity of roles and responsibilities and delegation of authorities to effectively execute the HR strategy and associated HR services.
- Interpret USAID's legal policy & procedure from an HR perspective, identifying potential gaps and areas for improvement to ensure compliance and consistency.
- Lead the development and maintenance of HR strategy alignment with USAID's overall strategy and culture in order to achieve the HR's short, medium, and long-term objectives.
- Develop and implement HR strategies and initiatives aligned with organizational objectives.
- Acts as a coach and mentor to the staff in HR Strategy & Planning and take care of their individual developments.
- Drafts and transmits requests for regular, interim or other Work Plans and Performance Evaluation Reports for staff, follows up and monitors their timely completion.
- Manage the performance and resources of the section staff through delegation of responsibility, setting stretch objectives and providing regular feedback and promptly addressing areas of underperformance.
- Manage and review the annual workforce planning exercise taking into account the business plans and relevant HR indicators to make an accurate forecast of the workforce.
- Design and deliver training and development programs to support employee development such as continues education program and carrier transition etc.
- Support USAID Mission Director in ensuring that HR Plans, policies, and programs are aligned with the USAID model, and they are conducive to promoting it across Mission.
- Lead the design and conduct staff opinion and pulse surveys to measure the level of staff satisfaction with the quality and effectiveness of HR services and to gauge the employee engagement level within USAID.
- Conduct training and engagement activities that promote effective employee relations.
- Participate in the preparation and consolidation of Annual HR budget, monitor spending against the budget and identify potential areas for cost reduction.
- Regularly updates the staffing reports on EAPS and WebPASS (software's) Post Personnel on the intranet, prepares and submits periodic staffing pattern & staffing numbers on SharePoint and other ad-hoc HR reports to USAID/Washington and the Embassy.
- Periodical strategic workforce planning exercise considering the demand and supply of specific skills and USAID's policy of Diversity and Inclusion.
Human Resource Consultant - United Nations Development Program - Islamabad, Pakistan
(2013-01 - 2013-10)
- Advised NIM/DIM projects on personnel rules, policies, procedures & correct use of contractual modalities.
- Lead in the identification and implementation of relevant initiatives to improve the effectiveness and efficiency of HR function to meet business requirements.
- Identified vacant positions, prepare recruitment plans and organize recruitment processes for projects' staff.
- Track the KPI's and measure the performance and effectiveness of HR Function as a whole.
- Stay updated on technologies and methodologies that could enhance ER/HR processes, efficiency, and effectiveness.
- Developed terms of reference, post vacancy announcements prepare long lists and coordinate short listing.
- Lead the design and maintenance of analytical HR tools & reporting mechanisms, such as scorecard & dashboards.
- Organized written assessments & interviews; participate in interview panels and prepare interview reports.
- Support USAID Mission Director in ensuring that HR Plans, policies, and programs are aligned with the USAID model, and they are conducive to promoting it across the Mission.
- Conduct research and analysis on emerging ER trends, benchmarking, and best practices to strengthen ER programs.
- Prepared HR forms & coordinates with HR Unit for job offers, contract issuance, on-boarding & orientation.
- Develop, maintain and periodically review the USAID HR operating manual, in line with the Global Best Practices.
- Keep track of contract expiries & notify projects prior to expiry of contracts for initiating contract extensions.
- Processed monthly payroll for projects' staff; advice on benefits & entitlements and social security scheme.
- Oversee the exercise of job analysis / reviews (in collaboration with the CoC Compensation & Benefits and Sourcing & Recruiting) for new / existing jobs to ensure alignment with USAID's mission and business strategy.
- Participated in the preparation of annual learning plans; mentor operations/admin/finance staff of projects.
- Review the grading structure of USAID and propose recommendations taking into account various HR metrics and the local, regional and global trends.
- Advised projects on performance management system and facilitate staff performance appraisal process.
- Assumed overall responsibility for attendance & leave management and HR files & records management.
Human Resource Analyst - United Nations Development Program - Islamabad, Pakistan
(2010-05 - 2012-12)
- Provide advice to manager and staff on interpretation & application of HR policies, regulations & rules.
- Administered & certify staff costs including monthly payroll, benefits, entitlements, and training & travel costs.
- Assisted with the systematic planning & implementation of staff capacity building & learning programs.
- Organized, gather and maintain statistics and prepare reports & notes on personnel matters as required.
- Provide sound technical analysis to the HR planning process and recommend optimal staffing levels.
- Prepare materials for ER-related meetings, workshops, and training sessions.
- Ensure high-quality delivery and flawless execution of ER programs and initiatives.
- Perform other duties and responsibilities as assigned by the SERO or the Director General of HR.
- Supervise administrative support staff, providing clear direction, guidance & feedback on performance.
- Monitor and mediate conflicts; advise on disciplinary matters in accordance with established procedures.
- Coordinate actions covering staff recruitment, placement, orientation, appointment extension, separation.
- Coached and advise manager and staff on performance management & appraisal issues and procedures.
- Assisted in yearly revision of salary scales for NIM SC holders by incorporating CPI based salary increase.
HR Officer - World Vision International - Islamabad, Pakistan
(2009-12 - 2010-05)
- Advised senior management and staff on interpretation and application of HR policies & procedures.
- Advised staff on benefits & entitlements, conditions of service, rights & responsibilities and code of conduct.
- Contribute to improving the Employee inputs within USAID through the provision of enhanced and efficient HR programs and services.
- Assisted in devising and implementing a comprehensive strategy to improve knowledge and skills of staff.
- Conduct assessment of culture model and promote its awareness and implementation
- Performed policy research/analysis & prepared policy opinion to resolve complex human resources issues.
- Identified short/long term staffing needs & assisted in preparing annual human resources/recruitment plans.
- Participate in the preparation and consolidation of Annual HR budget, monitor spending against the budget and identify potential areas for cost reduction.
- Provided advice and assistance with writing job descriptions & competency profiling for staff & consultants.
- Provide motivational and inspirational leadership to the staff and guide them on a regular basis.
- Coordinated on-boarding, orientation, placement, transfers and arranging and keeping track of movements.
- Provided performance management advice and assistance with conducting staff performance evaluations.
- Coordinate and plan day-to-day work within the team including progress report and feedback.
- Assisted manager in mediating staff conflicts and advised on staff grievances and disciplinary procedures.
- Monitor and assess the skills and capabilities of the staff and determine developmental plans to plug the gaps.
- Prepared regular and ad-hoc reports, briefing notes and background paper on a wide range of HR issues.
- Served as certifying officer of budget accounts concerning payroll and personnel entitlements and benefits.
- Managed and coordinated recruitment of staff & consultants and served as member to the interview panels.
- Act as a role-model to the staff by inculcating the values of WVI demonstrating leadership competencies and providing direction and support in the times of change.
- Initiated & coordinated actions pertaining to job offers, contract issuance, extensions, renewals, separations.
Admin Assistant - FATA Secretariat Special Projects (USAID) - Malakand Office, Pakistan
(2009-04 - 2009-11)
- Oversaw office and employee's security arrangements.
- Assisted the Admin Manager in logistical arrangements for meetings, Seminars, workshops and trainings.
- Prepared monthly vehicle & Generator logbooks and mileage report.
- Prepared monthly attendance, overtime and Time sheets.
- Maintained fixed assets inventory and consumable stock register.
- Managed petty cash and prepared replenishment requests.
- Kept leave records and overtime updates on monthly basis.
- Assisted in the management of the compound in duty station.
