Janaki Alluri
Corporate Cards RTN Mail processor
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About
Detail-oriented banking professional with over 10+ years of experience at Citibank, specializing in document processing and corporate card operations. Proven ability to manage high-volume mail workflows, verify and process sensitive documents, and ensure strict compliance with regulatory and security standards. Strong focus on accuracy, data integrity, and efficient document routing.
Processed high-volume documents using Mainframe CICS screens and Microsoft Office tools, with a strong focus on accuracy and turnaround time
Experience
Corporate Cards RTN Mail processor - Citibank
(2022-01)
Promoted to Corporate Cards team after 2 years based on performance and accuracy.
- Processed RTN (returned) mail received from G360 systems
- Handled returned mail related to commercial card accounts, including government, corporate, and military clients
- Reviewed returned documents, updated account information, and ensured proper record maintenance
- Identified discrepancies and ensured corrective actions were taken in accordance with procedures
- Maintained high standards of confidentiality, compliance, and data security
- Supported efficient mail operations by ensuring timely processing and accurate routing
Document Processing Specialist - Citibank
(2015-01 - 2022-01)
- Processed, sorted, and distributed incoming and outgoing mail, including customer forms, applications, and service requests
- Verified documents for accuracy, completeness, and compliance with internal policies
- Classified and routed documents to appropriate departments for timely processing
- Maintained accurate records by updating internal systems and tracking document status
- Followed strict compliance and data security procedures when handling sensitive information
Education
Bachelor's degree - accounting
