Janaki Alluri

Detail-oriented banking professional with over 10+ years of experience at Citibank, specializing in document processing and corporate card operations. Proven ability to manage high-volume mail workflows, verify and process sensitive documents, and ensure strict compliance with regulatory and security standards. Strong focus on accuracy, data integrity, and efficient document routing.

Processed high-volume documents using Mainframe CICS screens and Microsoft Office tools, with a strong focus on accuracy and turnaround time

Corporate Cards RTN Mail processor - Citibank

(2022-01)

Promoted to Corporate Cards team after 2 years based on performance and accuracy.

• Processed RTN (returned) mail received from G360 systems
• Handled returned mail related to commercial card accounts, including government, corporate, and military clients
• Reviewed returned documents, updated account information, and ensured proper record maintenance
• Identified discrepancies and ensured corrective actions were taken in accordance with procedures
• Maintained high standards of confidentiality, compliance, and data security
• Supported efficient mail operations by ensuring timely processing and accurate routing

Document Processing Specialist - Citibank

(2015-01 - 2022-01)

• Processed, sorted, and distributed incoming and outgoing mail, including customer forms, applications, and service requests
• Verified documents for accuracy, completeness, and compliance with internal policies
• Classified and routed documents to appropriate departments for timely processing
• Maintained accurate records by updating internal systems and tracking document status
• Followed strict compliance and data security procedures when handling sensitive information

Bachelor's degree - accounting