Janciette Smith

Detail-oriented Resident Care Director/ Wellness Nurse with 10 years of experience in nursing and memory care management. Proven expertise in overseeing wellness programs, medication management, and interdisciplinary care coordination for a 75-unit assisted living facility. Skilled in team leadership, staff training, and quality improvement initiatives, ensuring compliance with regulatory standards and enhancing patient outcomes.

Committed to fostering a safe and supportive environment for residents and staff alike. Authorized to work in the US for any employer

Resident Care Director/Wellness Nurse - Fairmont Senior Living - Farmington Hills, MI

(2024-01)

• Monitor and assure quality in all aspects of wellness program including medication management, provision, and documentation of services, follow through of physicians orders and family/resident requests, assessments and service plans for a 75 Unit Assisted Living, Memory Care Facility.
• Hires, supervises, motivates, and evaluates all wellness/clinical department associates. Plans, schedules and assigns work to wellness department associates to ensure coverage on a 24/7 basis; Promotes and facilitates interactive problem solving with associates. I provide support to the wellness department by serving on call for staffing assignments and questions.
• I serve as the liaison with the hospital personnel, physicians, community organizations, and all other health related service agency to provide care to the agency.
• I conduct pre-occupancy level of care evaluations on all potential residents and assures completion of on going evaluations and service plans.
• Directs and supervises medication program, including but not limited to medication administration.
• Ensures all medications have proper orders and labels.
• Provide case management services to residents and coordinates interdisciplinary service plan meetings with residents and families as care needs change.
• Coordinate move-ins and assures timely completion of all required move-in documentation.
• Investigates and documents resident and associate incidents, identifies safety hazards, and institutes corrective action in a timely manner; Shares in the responsibility for providing and maintaining an environment that is conducive to the safety and physical and emotional well-being of residents and associates.
• Maintains and monitors resident charts to assure necessary care and services are being given and to assure compliance with state regulations.
• Assures follow-up with dietary and pharmacy consultant recommendations.
• Coordinates services with Home Health, Rehab, Lab, Podiatrist, and /or Hospice services needed.
• Conducts new associate orientation;Coordinates and provides initial and on-going in service training.
• I understand and uses Centers for Disease Control and Prevention Standard Precautions, OSHA's Occupational Exposure to Bloodborne Pathogens standard, and follows established infection control procedures, hazardous communications, and other safety rules.
• I monitor care staff proficiency in caregiving, completes clinical skills competency evaluations.

Nurse Manager, LPN - Presbyterian Villages of Michigan - The Village of Westland, Assisted Living and Memory Care - Westland, MI

(2017-12 - 2024-01)

• Performed Payroll duties, entered schedule into payroll program, reviewed and approved employee time sheets for the Wellness department, then submit to HR for review and final approval.
• Managed a team of 2 nurses and 14 Resident Assistants, providing guidance and support to ensure high-quality patient care, oversaw the scheduling of staff, ensuring adequate coverage for all shifts while minimizing overtime expenses
• Managed, 2 Building's Assisted Living and Memory Care Facility caseload of 40 Residents, providing comprehensive nursing care and coordinating their healthcare needs with their PCP and Family.
• Assessed patient needs and developed individualized care plans, resulting in improved patient outcomes and satisfaction
• Collaborated with interdisciplinary healthcare teams to ensure continuity of care and effective communication
• Monitored and documented patient progress, vital signs, and medication administration accurately
• Provided wound care, injections, and medication management in compliance with medical protocols
• Coordinated patient transfers, admissions, and discharges to and from healthcare facilities
• Advocated for patients' rights and ensured they received appropriate medical services and resources
• Managed and maintained accurate medical records and documentation, ensuring compliance with regulatory standards
• Assisted in the development of policies and procedures related to patient care
• Assisted in the coordination of durable medical equipment and supplies for patients' home care needs
• Maintained up-to-date knowledge of medical guidelines, treatments, and healthcare trends
• Coordinated and facilitated patient appointments with specialists and healthcare providers
• Managed medication reconciliation and ensured patients' adherence to prescribed medications
• Collaborated with social workers and community resources to address patients' social and psychological needs
• Promoted patient safety by identifying and mitigating potential hazards in the home environment, Utilizing Fall Assessment Tool.
• Scheduled interdisciplinary case conferences to discuss patient care plans and progress
• Evaluated patient outcomes and adjusted care plans as needed to achieve desired results
• Developed and maintained strong relationships with patients, families, and healthcare providers to facilitate effective communication and collaboration
• Led regular staff meetings to discuss updates on policies, procedures, and best practices in nursing care
• Evaluated performance of nursing and resident assistant staff through regular assessments and provided constructive feedback for professional development
• Implemented quality improvement initiatives to enhance patient safety measures within the unit
• Managed department budget by monitoring expenses related to staffing, supplies, equipment, and training programs
• Coordinated with human resources for recruitment, hiring, orientation, training, and retention strategies for wellness personnel
• Ensured compliance with regulatory standards such as Adult Foster Care accreditation requirements in all aspects of Group Home practice within the unit/department
• Coordinated disaster preparedness drills and emergency response plans specific to the unit/department

LPN/Resident Service Supervisor - Arden Court Senior Living, Memory Care - Livonia, MI

(2016-09 - 2020-06)

• Assist the RSC in maintaining employee health files, including but not limited to administering vaccinations and performing Mantoux testing.
• Interview, counsel and evaluate the performance of all Caregivers.
• Provided direct patient care, including administering medications, performing wound care, and monitoring vital signs
• Assessed patient conditions and reported any changes or concerns to the physician
• Collaborated with healthcare team to develop and implement individualized care plans for patients
• Maintained accurate medical records and documentation of patient assessments, treatments, and progress
• Ensured compliance with infection control protocols to prevent the spread of diseases in clinical settings
• Monitored patients' responses to medications or treatments and reported any adverse reactions promptly
• Managed inventory of medical supplies, ensuring availability for daily operations while minimizing waste
• Participated in quality improvement initiatives by collecting data, analyzing trends, and implementing process improvements as necessary
• Performed routine laboratory tests such as blood glucose monitoring or urine analysis
• Supported residents in activities of daily living (ADLs), including bathing, dressing, grooming, toileting
• Responded quickly to emergency situations by initiating appropriate interventions until help arrived
• Coordinated transportation arrangements for patients requiring specialized medical appointments outside the facility
• Implemented fall prevention strategies through regular assessment of environmental hazards and patient education on safety measures
• Demonstrated proficiency in operating and troubleshooting medical equipment such as Nebulizer Machines and Oxygen Concentrators
• Collaborated with interdisciplinary team members to develop and implement care plans for patients
• Provided wound care, including cleaning, dressing changes
• Administered medications orally, topically, intramuscularly (IM), or subcutaneously (SC) following established protocols
• Assisted in the orientation and training of new nursing staff members
• Maintained a clean and organized patient care environment to ensure safety and infection control
• Performed regular assessments of patients' physical health status to identify any changes or potential issues
• Assisted with diagnostic procedures such as phlebotomy or specimen collection under supervision
• Managed medication administration records (MARs) accurately to ensure proper documentation of all medications given
• Demonstrated proficiency in using electronic health record (EHR) systems for charting patient information
• Served as a liaison between patients/families and healthcare providers regarding treatment plans or concerns
• Mentored junior nursing staff members by providing guidance on best practices in patient care delivery
• Managed a team of 8 memory care staff members, providing guidance and support to ensure high-quality care for residents with Alzheimer's and dementia
• Maintained accurate documentation of resident progress notes, medication administration records (MAR), incident reports, and other necessary paperwork
• Demonstrated empathy, patience, and compassion when working with memory care residents who may experience confusion or frustration due to their condition

LPN/Office Manager - Covenant Community Care, Newton, RWA School-Based Clinic - Detroit, MI

(2011-10 - 2017-12)

• Assisted physicians and nurses in patient examinations, procedures, and treatments
• Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
• Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
• Administered medications under the direction of healthcare professionals
• Performed basic laboratory tests including collecting specimens and conducting routine tests
• Managed patient medical records by accurately documenting information in electronic health record systems
• Scheduled appointments for patients, coordinating with other departments as needed
• Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
• Educated patients on medication instructions, post-treatment care, and preventive measures
• Assisted with minor surgical procedures by preparing sterile equipment and assisting during the procedure itself
• Maintained inventory of medical supplies and equipment to ensure availability when needed
• Supported front desk operations by greeting patients, checking them in/out, and managing phone calls efficiently
• Ensured compliance with HIPAA regulations regarding patient privacy and confidentiality at all times
• Participated in staff meetings to discuss updates on policies, procedures, or changes in healthcare regulations
• Contributed to a positive work environment through effective communication with colleagues
• Assisted with administrative tasks such as filing documents or processing paperwork
• Closely monitored inventory levels of vaccines or medications requiring special storage conditions
• Responded quickly during emergencies or urgent situations within the clinic setting
• Served as a liaison between patients/families and healthcare providers to facilitate smooth communication flow
• Demonstrated proficiency in using electronic health record (EHR) systems for accurate documentation and retrieval of patient information
• Maintained a clean and organized work area to ensure safety and efficiency in daily operations
• Assisted with patient billing processes, including verifying insurance coverage
• Provided support during medical procedures by preparing equipment, sterilizing instruments, or assisting with wound care
• Safely disposed of biohazardous waste materials according to established protocols
• Demonstrated empathy and professionalism when dealing with patients from diverse backgrounds or those experiencing distressing situations
• Contributed to quality improvement initiatives by participating in audits or data collection projects
• Maintained up-to-date knowledge of medical terminology, procedures, medications, and healthcare regulations
• Demonstrated proficiency in performing electrocardiograms (EKGs) accurately and efficiently
• Educated patients on proper use of medical devices such as crutches, braces, or nebulizers

Diploma - Nursing - Everest Institute-Southfield (2014-02 - 2016-02)

Associate - General Studies - Wayne County Community College District (2008-09 - 2011-06)