Jane Bazan

Highly organized and detail-oriented professional with 29 years of experience in banking and administration, specializing in customer service, collections, and accounts receivable. Proven ability to resolve past-due balances, manage daily transactions, and oversee branch operations. Eager to leverage expertise in escalation management, process improvement, and meeting collection targets to contribute to Ventra Health's success in resolving customer billing inquiries and delinquencies.

Administrative Assistant at Dance Factory Studio (1988-06 – 1994-08)

• Maintained detailed bookkeeping records for the studio.

Customer Service, Head Teller and Assistant Br Manager at Harbor Federal Savings Bank to PNC (1994-09 – 2023-02)

• Oversaw daily customer transactions and ensured accuracy as Head Teller.
• Managed branch operations and staff as Assistant Branch Manager, contributing to a positive customer experience.
• Facilitated customer service interactions, resolving inquiries and issues efficiently.

Diploma, High school – John Carroll Catholic High School (1979 – 1983-06)

Associates Degree in Music Theatre – Indian River Community College (1983 – 1986-05)