Janessa Bustos

My goal is to be the best, most industrious asset to your company. I have dedicated my career to superior service in hospitality and customer service. Given my extensive experience in customer service, sales, and management, I am confident I will prove to be a beneficial asset to your team. Authorized to work in the US for any employer

Server/FOH Manager at AVA Mediterranean (2021-05 – 2026-08)

• Provided exemplary service in upscale dining atmosphere
• Suggestive selling
• Interviewing, hiring and scheduling
• Maintained a smooth running shift by supervising the accuracy and efficiency of expedition, ensuring guest satisfaction by resolving any and all complaints
• Supervised servers and responsible for nightly cash outs

Server at Briar Patch (2017-01 – 2021-05)

• Provided high level of service to all guests in a quick breakfast atmosphere by day, dessert and bar by night
• Often lead server at private parties and banquets
• Operated POS, responsible for cash handling
• Trained new servers

Server/Trainer at Blue on the Ave (2014-01 – 2017-01)

• Provided high level of service in Upscale seafood cuisine
• Operated POS, cash handling
• suggestive selling
• Served private events
• Trained new servers

Server/Trainer at Outback Steakhouse (2008-03 – 2013-12)

• Ensured a pleasurable dining experience by providing, menu suggestions, and meeting guest demands
• Assisted with accurate and efficient food expedition
• Trained new servers

Host/Server/Cashier at Giovanni's Italian Restaurant (2006-01 – 2008-02)

• Greeted guests, answered phones, and operated To Go station
• Provided friendly, efficient, and accurate service in Italian cuisine
• Operated POS system and cash handling

Diploma – University High School (1996-05 – 2000-08)