Janet McGovern

Detail-oriented administrative and healthcare support professional with 35+ years of experience in customer service, scheduling, and executive-level administration. Strong background in patient scheduling, data entry, provider coordination, and maintaining accurate electronic medical records. Certified in Health Care Information Systems with knowledge of medical terminology and healthcare workflows.

Known for clear communication, organization, and reliability in fast-paced healthcare and office environments.

Patient Scheduler / Health Educator - Professional Weight Loss Clinic - Hammond, LA

(2021-12)

• Schedule and coordinate patient appointments, ensuring accuracy and timely follow-ups.
• Enter patient information, vitals, and visit details into electronic medical systems.
• Communicate with patients regarding appointment changes, instructions, and care guidance.
• Maintain accurate documentation in compliance with clinic protocols.
• Support daily front-office operations while delivering compassionate patient service.

Executive Office Assistant - Sampey General Contractors, Inc. - Hammond, LA

(2021-04)

• Manage scheduling, data entry, and administrative documentation in fast-paced environments.
• Maintain accurate records, contact information, and internal databases.
• Handle payroll, invoicing, and administrative reporting using QuickBooks.
• Communicate professionally with internal teams and external partners.

Executive Administrative Assistant - Lakeshore Roofing & Construction, Inc. - Hammond, LA

(2019-08 - 2023-05)

• Coordinated schedules, maintained records, and ensured documentation accuracy.
• Entered and tracked data related to procurement, payroll, and project scheduling.
• Supported executive leadership with detailed administrative and organizational tasks.

Civil Deputy (Administrative) - Tangipahoa Parish Sheriff's Office - Hammond, LA

(2017-08 - 2018-11)

• Performed high-volume data entry for court and civil service documents.
• Maintained confidential records and ensured compliance with procedural requirements.
• Communicated effectively with the public and internal departments.

Certification - Health Care Information Systems - University of Phoenix (2020)