Exec./HR/Personal Assistant 20years
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I am a dedicated and compassionate professional with a strong background in administrative support, human resources, student services, and operations management. Throughout my career, I have worked in roles that required organization, discretion, multitasking, problem-solving, and providing personalized support to people from all walks of life.
My experience includes supporting executives and HR departments, coordinating events, managing office operations, assisting students and families, and providing high-level customer service with patience and empathy. I am very detail-oriented, dependable, and naturally enjoy helping others feel supported and cared for.
In addition to my professional experience, I was also the primary caregiver for my mother every weekend for three years. That experience strengthened my compassion, patience, attentiveness, and understanding of the importance of dignity, companionship, and trust when caring for an elder person.
I am now looking to transition into a Household Assistant role where I can combine my administrative strengths, organizational skills, and caring nature to provide meaningful support and create a comfortable, well-managed environment for someone who needs dependable assistance.
February 2023 – May 2023HR Assistant / Maverick Boat Group, Inc., Fort Pierce, FL
▪ Support Human resources and staffing department.
▪ Provide assistance to other departments.
▪ General administrative and clerical support.
November 2019 – February 2023
Personal Career Break – Received an invitation to sail, timing was right, so decided to plan and execute a sailing expedition around Puerto Rico and the Virgin Island during this time.
November 2015 – October 2019
HR/Executive & Staffing Administrative Assistant / Ikon Group, San Juan, PR
▪ Support Human resources and staffing department.
▪ Assist with hiring process.
▪ Maintenance and periodic audits of HR files, including I-9 forms to ensure compliance.
▪ Assist with planning special events.
September 2014 – November 2015Office Operations Manager / Citizen Protection Inc., Bayamón, PR
▪ Oversee office supply inventory.
▪ Interview and recruit.
▪ Schedule meeting and training.
▪ File/record keeping.
April 2013 – August 2014Admissions Manager / Robinson School, San Juan, PR
▪ Leaded and process full admissions and re-enrollment efforts.
▪ Coordinate Open House.
▪ Built relationships with pre-schools, elementary and middle schools, community churches and parents for admissions and re-enrollment purpose.
▪ Support administrative staff to develop promotional materials.
November 2010 – March 2013Student Services/Admissions Manager / Caribbean University, Bayamón, PR
▪ Direct and supervise day-to-day Student Service Department operations.
▪ Collect, analyze, and report data for statistics purposes.
▪ Implement admission goals, strategies, and retention programs.
▪ Recruit and hire team members for the Student Service Department.
▪ Execute yearly performance reviews. Confirm payroll electronically.
▪ Custodian of student records.
July 2009 – October 2010Assistant/Event Coordinator for Dean of College of Nursing / Florida Intl. Univ., Miami, FL
▪ Perform daily office operations, attend faculty and visitors.
▪ Compose, and prepare confidential administrative documents.
▪ Schedule meetings, prepare weekly reports and presentations.
▪ Prepare reports to Deans and Program Directors.
April 2003 – June 2009
Enrollment Counselor / University of Phoenix, Guaynabo, PR
▪ Review prospective student applications and conduct student interviews.
▪ Recruit students and guide them through the admissions process.
▪ Arrange appointments and lead campus tours.
July 2000 – February 2003Administrative Assistant / One Radio Group, Rio Piedras, PR
▪ Secretarial functions and handle all customer incoming calls.
▪ Maintain service schedules, prepare job orders, contracts, quotes, and invoices.
▪ Manage and maintain customer files.
University of Phoenix GPA 3.67
University of Phoenix GPA 3.71
