Janeth Guaman

I have about two years of experience in customer service, strong time management skills, and a proven ability to work effectively in a team. Currently, I serve as a shift manager and hold certifications in CPR, AED, and first aid. Additionally, I possess a New York State food protection license, which allows me to oversee restaurant operations while ensuring compliance with food safety, cleanliness, and customer service standards.

I am a quick learner who thrives in fast-paced environments, which enables me to use my time effectively and learn from my mistakes. Although I tend to ask many questions, this approach helps me gain a better understanding of the tasks required of me.

Sunderraj Family | Private Babysitter | Queens, NY | 11/2019 - Present

• Maintained a healthy meal schedule and provided fresh meals
• Ensured a safe environment for the child
• Provided emotional and physical support 
• Created fun, educational, and interactive activities for the child

Summer Youth Employment Program

Queens SNAP Center, Desk Clerk Summer 2021

• Responsible for filing and storing the company’s paperwork and files
• Printed and scanned required files and documents for staff and supervisor
• Uploaded company documents and files onto the SNAP database 

Edible Arrangements, Customer Service  January 2023 - May 2023

• Managed and prepared orders made online, by phone, and in person
• Supervised orders, prepared and adequately stored
• Ensured ready-to-go orders were sent to the correct address

DJ Nails, Receptionist Summer 2023

• Made phone calls to customers about upcoming appointments
• Guided customers to the right areas, ensuring their comfort and care.
• Managed cashier and appointment book

Education Levels

• High school diploma obtained from Middle College High School at LaGuardia Community College.
• Some college experience, majoring in Exercise Science and Kinesiology at Bronx Community College, but no longer attending.