Director of Training & Quality
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In today's technology-driven world, while many enjoy the benefits of increased accessibility, others face significant challenges. Having transitioned from a non-profit teaching role to the hospitality industry, I've firsthand experienced the power of career transformation.
While I am grateful for my own achievements, I recognize the potential of countless individuals who, despite their hard work and dedication, lack the necessary opportunities. My goal is to empower these individuals by providing comprehensive support, including training, coaching, counseling, and ongoing mentorship. By fostering a collaborative environment and offering unwavering belief in their potential, I aim to help them achieve their career aspirations.
I am committed to expanding my professional network to connect with like-minded individuals who share a passion for uplifting others. Together, we can create a brighter future for those seeking to realize their full potential.
Expert in driving company values and philosophy. Ensures all training and development activities are strategically linked to the organization’s mission and vision. Specializes in performance development and learning delivery of brand and service-related topics.
Plans and executes key learning delivery and leadership development activities. Facilitates and/or delivers specified on-property training, including core required training and brand training for hourly associates, supervisors, and leaders. Acts as subject matter expert on brand and leadership development tools, resources, and technology, educating all leaders on their resources and assisting in their development as requested/appropriate.
Works with considerable independence, developing and facilitating programs to accomplish learning objectives in alignment with broader business objectives. Utilizes a Learning Delivery Plan aligned with property and brand strategies to deliver learning that enable business success. Measures the effectiveness of training to ensure a return on investment.
