Janice Mandry Eddie

Bilingual (Spanish–English) Human Resources Professional with 8+ years of experience supporting full-cycle HR operations, including recruitment and onboarding, in healthcare environments. Skilled in coordinating recruitment, conducting screenings, scheduling interviews, and managing onboarding from offer through compliance. Strong organizational and communication skills, with the ability to handle multiple priorities independently.

Committed to continuous learning and improving HR processes and employee experience.

Human Resource Coordinator at Rogosin Institute -Affiliated with NY-Presbyterian Hospital (2018-01 – Present)

• Lead end-to-end onboarding for new employees, ensuring a seamless transition and compliance with organizational and regulatory requirements.
• Support recruitment efforts by coordinating interviews, conducting phone screenings, communicating with candidates, and maintaining accurate candidate tracking and EEO reporting.
• Prepare and facilitate new hire orientation, including onboarding materials, role overviews, and system access setup.
• Process and verify all onboarding documentation, including offer letters, background checks, sanctions, certifications, licenses, consent forms, NDAs, and I-9/E-Verify compliance.
• Coordinate pre-employment medical screenings and align exam and start dates with Occupational Health Services.
• Assist with creating and updating job descriptions for clinical and non-clinical staff, ensuring alignment with organizational standards and operational needs.
• Maintain accurate personnel files, digital records, and terminated employee archives in compliance with internal policies and recordkeeping requirements.
• Prepare Personnel Action Forms (PAFs) and route onboarding documentation to payroll and credentialing departments.
• Perform employment verifications, including calculations of base pay and additional earnings.
• Assist payroll with audits, new hire setup, tax filings, pay adjustments, and wage garnishment processing through ADP SmartCompliance.
• Compile HR data and generate reports for internal audits and external agencies, including quarterly BLS submissions.
• Track departmental attendance and support payroll preparation by reviewing and approving timecards and making department code adjustments.
• Coordinate exit interviews and prepare required follow-up documentation for terminating employees.
• Support employee engagement initiatives, including employee appreciation events, service award ceremonies, and coordination of leased and volunteer workers.
• Maintain the HR reception area, create informational materials, and manage department mail distribution.
• Register employees for external training programs and professional development workshops.
• Provide administrative support to the HR Director, including document preparation, scheduling, and recruitment coordination.
• Order and track department supplies, process payment requests, and manage vendor invoices.
• Collaborate closely with the credentialing department supporting Physicians, Nurse Practitioners, and Physician Assistants to ensure timely and compliant processing of employee documentation.
• Assist with special projects, departmental goals, and HR process improvement initiatives.

Administrative Assistant at Atlantic Dialysis Management (2015-08 – 2018-01)

• Successfully facilitated employee onboarding, including conducting facility tours and introducing staff members.
• Provided new hires with job descriptions and all pertinent onboarding materials.
• Created payroll accounts in Paylocity and gave new employees an overview of the Time and Attendance system.
• Collaborated with the Payroll department to verify documentation and manage payroll processes using the "Einstein" system.
• Assisted the Nurse Care Coordinator by scheduling staff shifts and creating shift-schedule templates in Excel.
• Organized new-patient onboarding documentation and ordered admission-related blood tests, ensuring accurate use of ICD10 codes.
• Worked closely with the Facility Administrator and Medical Director on various operational tasks.
• Coordinated monthly QAPI meetings for physicians and owners, ensuring PowerPoint presentations were updated with the latest facility status metrics.
• Developed Excel templates to accurately track and manage medication discrepancies, changes, and additions.
• Transcribed meeting minutes for staff and physician meetings and managed office supply orders.
• Supervised and trained Unit Clerks, overseeing schedules, workloads, and job-specific training.
• Monitored and tracked Unit Clerks' time and attendance to ensure accurate record-keeping and compliance with scheduling policies.
• Answered calls promptly, directing them appropriately or taking detailed messages to ensure customer needs were met.
• Entered patient information into facility systems, ensuring strict compliance with Atlantic Dialysis Management policies.

Senior Compliance Analyst at Citi Group Technologies (2014-12 – 2015-03)

• Oversaw work assignments for AML Analysts to ensure completeness, consistency, and adherence to company standards.
• Conducted detailed quality-control evaluations of investigation reports and supporting documentation templates. Verified account-closure recommendations and approvals, ensuring all required supporting documents were included.
• Reviewed investigation reports for focus areas, co-signers, associated parties, and accounts (both in-scope and out-of-scope).
• Independently inspected quality-control criteria, reviewing investigation templates to ensure accurate data documentation.
• Ensured compliance with company standards and policies throughout the review process. Verified KYC data, authenticated Social Security numbers, and verified addresses and onboarding documents.
• Performed due diligence, negative-news searches, and open-source investigations using LexisNexis and internal systems.
• Verified the accuracy and validity of analysts' reviews, ensuring all required searches were completed and internal search standards were met.
• Ensured proper documentation and transaction dates were recorded, maintaining internal consistency.
• Coordinated approvals for recommended actions and maintained communication with support areas, including Legal and Compliance.

Bachelor of Science in Management – Universidad Ana G. Mendez (UAGM)