Janiya Prater

Unarmed security officer

Talent

Bradenton, ManateeMember since January 20, 2026

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About

Dedicated customer service professional with 2 years of experience in fast-paced retail and healthcare environments. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in patient care, sales, and maintaining a clean, organized workspace.

Experienced in upselling products and collaborating with team members to achieve store goals. Currently pursuing an Associate's degree in Radiology, with a strong foundation in patient care and retail operations.

Experience

Bath and Body Works Sales Associate

Bath & Body Works • Sarasota, FL

September 2024 to November 2024

Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
Maintained a clean and organized work environment to enhance the shopping experience for customers
Effectively communicated promotions, discounts, and special offers to customers at the point of sale

Job Gap

April 2024 to August 2024

During my time at Surrey Place, I had a panic attack, developed muscle spasms, and had extreme back pain for a while because I had 2 heavy patients, among others, and whenever I needed help, I couldn't find anyone to help lift them. And one of those residents was difficult to deal with. When I asked to switch with another nurse, I was told no.

I also want to add that I never had the chance to take my CNA test. I was PCA at Surrey Place, and when it was time to take my test, the system malfunctioned.

PCA Personal Care Assistant/CNA

Surrey Place Healthcare and Rehabilitation • Bradenton, FL

November 2023 to March 2024

Provided assistance with activities of daily living, including bathing, dressing, grooming and changing bed linen.
Assisted patients in ambulation and transfers using proper body mechanics.
Documented patient care services by charting in designated areas.
Performed vital sign assessments, such as taking blood pressure and temperature.
Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.

Job Gap

March 2022 to October 2023

I quit McDonald's because of harassment from my night shift manager, and I needed to focus on my schoolwork and exams. I was in the last few months of my senior year.

After graduation, I had some family issues going on at home, so I had to move.

Crew Member

McDonald's • Fort Pierce, FL

September 2021 to February 2022

Worked front counter, drive-thru, and other areas.
Worked well with teammates and accepted coaching from the management team.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Provided excellent customer service by greeting customers and meeting quality expectations.
Cleaned and maintained all areas of the restaurant to promote a clean image.
Maintained the food preparation area, equipment, and utensils clean and sanitary.
Became familiar with products to answer questions and make suggestions.
Accurately operated a cash register to process customer payments.
Kept kitchen, counter, and dining areas cleaned and sanitized.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Replenished serving stations with fresh food and cleaned up spills.
Brewed coffee and tea and changed out the drink station syrups.
Completed milkshakes and ice cream desserts for customers.
Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.