Assistant Manager at Dollar Tree (2026-02 – Present)
- Help customers in a positive, approachable manner and address any questions or concerns they may have
- Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained
- Perform opening and closing procedures as needed
- Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities
- Maintain promotional effectiveness of store-front fixtures and displays
- Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
- Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
Shift Supervisor at Rite Aid (2021-01 – 2025-07)
- Maintained a neat and organized store front
- Served as immediate supervisor to employees
- Followed COVID-19 safety procedures to maintain a clean and safe environment for customers and staff
Multi-Store Leader at Payless Shoe Source (1991-01 – 2019-06)
- Meet or exceed sales, profit, and shrink goals for both stores
- Give exemplary customer service to serve as a role model for associates
- Recruit, interview, hire and supervise associates for two store locations
- Select and develop an Assistant Store Leader for both locations
- Execute the Store Associate Training Program with each associate as well as other skill development programs
- Provide guidance to associates through coaching and counseling to ensure effective job performances
- Analyze business trends to create a schedule within payroll constraints for both locations
- Complete associate performance appraisals and recommend salary increase and promotions in accordance with company guidelines
