Jaques Alford

Results-driven maintenance professional with an HVAC Technology education and hands-on experience in facility maintenance, HVAC systems, building operations, and team supervision. Experienced in preventive maintenance, work-order management, troubleshooting, vendor coordination, regulatory compliance, and supporting safe, reliable facility operations. Proven ability to prioritize repairs, supervise maintenance staff, and work effectively in senior living and residential environments.

Assistant Maintenance Supervisor - Marcus Management, Inc. - Atlanta, GA

(2025-01)

• Assist the Maintenance Director with daily facility operations and supervision of the maintenance team.
• Assign, prioritize, and monitor work orders to ensure timely completion and resident satisfaction.
• Perform and coordinate preventive maintenance, repairs, inspections, and troubleshooting of building systems.
• Coordinate with vendors and contractors and help maintain accurate maintenance records.
• Support safe, clean, and well-maintained property conditions while responding to urgent maintenance needs.

Assistant Maintenance Director - Charter Senior Living - Cobb County, GA

(2025-05 - 2026-06)

• Assisted the Maintenance Director with oversight of facility maintenance operations in a senior living environment.
• Supervised and scheduled maintenance technicians to support efficient daily operations.
• Managed preventive maintenance activities and helped track work orders, repairs, inspections, and follow-up items.
• Supported compliance with fire codes, long-term care requirements, safety procedures, and facility regulations.
• Coordinated vendors and contractors and assisted with building systems, plumbing, HVAC, and general repairs.
• Worked closely with housekeeping and other departments to maintain a safe, comfortable environment for residents.

Maintenance Technician - Inter Management - Atlanta, GA

(2023-05 - 2024-12)

• Installed, serviced, and repaired HVAC equipment including furnaces, air conditioners, heat pumps, and package units.
• Inspected systems and diagnosed problems involving airflow, heating/cooling, leaks, unusual noises, and equipment performance.
• Performed general building maintenance and repairs, including plumbing and drywall work.
• Responded to service requests, prioritized repairs, and communicated issues and completed work clearly.
• Performed preventive maintenance to help reduce equipment downtime and extend system life.

HVAC Technology - HVAC Technology - West Georgia Technical College (2020 - 2022) Carrollton, GA

High School Diploma - Alexander High School Douglasville, GA