Jaron Lackey

Provided efficient customer service to resolve issues by answering product or service questions Ensured cleanliness and organization of the store including stocking shelves, merchandising displays, and inventory checks Collaborated with team members to meet store goals and improve customer satisfaction

Sales Associate at OfficeMax (2008-01 – 2010-12)

• Provided efficient customer service to resolve issues by answering product or service questions
• Ensured cleanliness and organization of the store including stocking shelves, merchandising displays, and inventory checks
• Collaborated with team members to meet store goals and improve customer satisfaction
• Accurately processed cash, credit, and debit transactions

Housekeeping & Changeover at EBS Solutions (2010-01 – 2014-12)

• Ensured compliance with safety standards, maintaining a hazard-free environment for staff, performers, and guests
• Worked collaboratively with team members and supervisors to meet event schedules and quality standards
• Supported facility maintenance by inspecting equipment and reporting damages
• Set up and broke down event spaces quickly and safely, converting between basketball, hockey, concert, and convention layouts within strict deadlines

Operation Supervisor/Event Services Manager at SMG (2014-01 – 2019-12)

• Supervised daily operations of event setup, changeovers, and facility readiness for conferences, conventions, trade shows, and special events
• Trained, coached, and evaluated staff to improve performance, efficiency, and teamwork
• Managed inventory of equipment and supplies, submitting requisitions and tracking usage
• Handles event services such as electrical, IT, and utility needs
• Ensured compliance with safety standards, fire codes, and building regulations

Sports Content Consultant at Self-Employed (2019-01 – Present)

• Developed, produced, and managed YouTube content focused on sports analysis, highlights, and commentary, growing audience engagement and channel visibility
• Managed brand consistency and built community engagement through comments, polls, and social media integration
• Advised clients and organizations on digital sports marketing strategies, audience growth, and content monetization opportunities
• Scripted, filmed, and edited video content using professional editing software, optimizing for viewer retention

Co-Owner at Truckstar LLC (2024-01 – Present)

• Communicated effectively with dispatch, clients, and warehouse staff to coordinate deliveries and resolve issues
• Assisted with warehouse operations, including inventory management, order preparation, and material handling
• Operated commercial trucks safely and efficiently, delivering goods on schedule across local, regional, or long-haul routes
• Operated commercial 26 ft. box truck; safely navigated urban and highway routes for scheduled deliveries

High School Diploma – Cedar Hill High School (2010-01)