Marketing Assistant - Dr. Kay Plastic Surgery & Cosmetic Office - Pasadena, CA
(2025-05)
- Manage and grow social media accounts with 340K+ followers across platforms (focused on podcast media, main media, skincare media).
- Create and schedule content, stories, and posts to increase engagement
- Record and edit videos for promotions, patient education, and behind-the-scenes using CapCut and Canva
- Design and edit newsletters, flyers, and email campaigns for specials and events
- Attend marketing meetings and contribute ideas for campaigns and content
- Answer phones, greet patients, and handle front desk duties
- Communicate with patients and clients via phone, email, and in-person
- Use Google Workspace, Microsoft Word, and Outlook for emails, docs, and scheduling
- Work closely with Dr. Kay and the team to support daily office and marketing operations
Customer Support Assistant - Life Insurance Office - El Monte, CA
(2024-01 - 2025-01)
Contract/Family Business
- Assisted clients with policy questions and general account support
- Handled phone calls and in-person inquiries in a professional manner
- Organized and updated client paperwork and records
- Scheduled appointments and followed up with clients
- Resolved concerns and directed cases to agents when needed
TikTok Live Sales Host - Electronics & Luxury Bags - Los Angeles, CA
(2026-01)
- Hosted high-energy TikTok Live auction streams selling electronics and luxury bags during 7-hour live sessions
- Generated $11,000+ in daily GMV through live product demonstrations, audience engagement, and sales-focused communication
- Presented and promoted products in real time while creating urgency and encouraging viewers to purchase and bid
- Engaged with hundreds of live viewers, answered product questions, and maintained an entertaining, fast-paced shopping environment
- Used persuasive communication and product storytelling to increase customer interest, engagement, and conversions
