Gallery Ambassador at Basecamp Studios 1 & 2 (2026-06 – Present)
- Greet and check in artists and guests at special art events and the Second Friday Belltown Art Walk, serving as the first point of contact on-site.
- Set up vendor and artist layouts ahead of events and keep the gallery organized, clean, and safe throughout operating hours.
- Field on-the-spot questions and resolve pick-up/drop-off logistics in a live, fast-paced event environment.
Software Support Specialist at MSX International RNC Inc. (2023-11 – 2025-01)
- Delivered front-line customer support via phone and digital platforms, resolving inquiries quickly while maintaining a professional, upbeat tone.
- Used internal software systems and databases daily to look up records, log issues, and update accounts in real time.
- Tracked and followed up on open issues to ensure timely, satisfying resolution for every user.
Information Technology Coordinator at Remington Hotels (2023-01 – 2023-11)
- Handled 80+ inbound calls and 60–90 outbound calls daily, staying composed and personable during high call volume.
- Supported technology rollouts by walking users through new tools and touch-screen systems step by step.
- Partnered with cross-functional teams to coordinate rollout logistics and timelines.
Front Desk Client Support Administrator at Steven A. Cohen Military Clinic (2022-08 – 2023-01)
- Greeted visitors and managed high-volume inbound calls and appointment scheduling as the first point of contact.
- Maintained accurate records using front-desk software and flagged concerns for prompt follow-up.
- Coordinated across departments to keep the guest/client experience smooth and consistent.
Client Experience Operations Specialist at Mental Pain and Trauma Center (2021-12 – 2022-08)
- Welcomed and scheduled new clients, guiding them through intake with clear, friendly communication.
- Verified documentation for accuracy while balancing a fast-paced, service-driven daily workload.
Executive Administrative Associate at House of Ink Screen Printing and Vinyls (2014-08 – 2017-05)
- Greeted customers and handled inquiries in person and by phone, maintaining a fast, friendly experience for every visitor.
- Coordinated order timelines and followed up to ensure customers left satisfied.
