Clinical Coordinator - Columbia University Medical Center
(2017-08)
- Actively participate in select immunology and rheumatology clinics with direct face-to-face interaction with patients including clinical assessments,and performing in-clinic testing and procedures which include, but are not limited to, vaccination, blood draws, culture swabs, stool and urine collection.
- Performing routine clinical check in/follow ups with patients.
- Triage patient calls and cover clinical and administrative service calls as they relate to the Immunology & Rheumatology patients: Answering patient calls and performing initial clinical assessment. Route calls to the Immunologist or the Rheumatologist as needed.
- Performing follow up calls with patients and any relevant additional parties to ensure clinical issues are appropriately addressed.
- Communicate clinical information and instructions to patients and families as per instruction from Immunologist/Rheumatologist. Document communication appropriately in the medical record.
- Maintain coordination between the clinical practice and the home nursing agencies via regular communication and follow up with home nursing staff to coordinate the on-going care and clinical assessment of patients receiving home therapy and nursing services.
- Educate patients/families about therapeutic options and treatments prescribed by immunology or rheumatology.
- Review therapy action plan for treatments (ie IVIG)
- Perform training for patients/parents administering home therapy
- Review medication dosage and administration schedule and regular follow up to assess for compliance.
- Educate patients/families about measures that help manage each patient’s disease and potential complications.
- Serve as a clinical resource for patients/families regarding their disease and management.
- Maintain and update clinical resources (ie patient handouts).
- Administration of allergy and biologic shots.
- Administer IVIG, SCIG, Remicade, Vyvgart, Hemophilia disorder infusions.
- Manage case assignments, develop service plans, track progress, and execute case closures.
- Advocate for clients with advice and information about treatment options and clinical status, evaluating medical necessity and appropriating resources.
- Manage the cost of care, and provide timely and accurate information to payors.
- Track and record case information, complete forms, and produce reports.
- Facilitate care and treatment via scheduling, information sharing, and case coordination.
- Assess and act accordingly in response to treatment barriers and psychosocial issues.
Director of Patient Services - Majestic Touch Homecare Services, Inc.
- Oversee all core LHCSA operations including intake, scheduling, compliance, and aide services.
- Collaborate with executive leadership to implement and execute strategic initiatives.
- Lead and develop cross-functional teams to meet performance benchmarks in patient satisfaction, quality, and efficiency.
- Maintain and improve internal compliance protocols and audit mechanisms.
- Monitor and manage UAS, EVV, and documentation systems to maintain compliance and quality standards.
- Manage relationships with MLTCs, lead the onboarding process for new referrals, and ensure authorization processes are streamlined.
- Resolve escalated issues with plan coordinators, care managers, and caseworkers efficiently and professionally.
- Supervise scheduling and coordination of field staff (HHAs/PCAs).
- Oversee recruitment and onboarding processes for caregivers in collaboration with HR.
- Ensure aides are credentialed, trained, and deployed according to plan authorizations and patient needs.
- Tracks patient complaints and patient satisfaction surveys.
- Chair multi-disciplinary team meetings for difficult to serve patients with goals improving the service provided to ensure safe and quality care.
- Conduct comprehensive MLTC assessments for medically complex clients with co-occurring psychiatric and substance use disorders.
- Coordinate care plans with interdisciplinary teams to ensure continuity of medical, behavioral, and community-based services.
Patient Flow Coordinator - Langone Medical Center
(2018-06 - 2022-07)
- Proficient in Use of Bed Management Tracking System, use of Capacity Planner in day to day operations
- Timely organizing Huddle with all pertinent information
- Assist units with transfers and discharges as needed
- Follow central access/ED registration process for notification of direct admissions
- Effectively work with units and the multidisciplinary team to assure timely and appropriate bed assignment
- track bed assignments, bed availability manually and via computer
- Manage pain effectively, implementing position changes, cold therapy, activity, timely administration of analgesics with consideration of prior function (chronic pain, assistive devices, emotional requirements)
- Act as a problem solver and facilitates transfer between floors and outside hospitals: adhere to departmental procedures including the order/steps to be used to admit a patient
- Demonstrates positive interactions with patients, families, physicians and staff
- Communicate with departments for prompt and appropriate placement to the nursing units
- Maintains communication between patient, family representatives or physician offices
School Nurse - The School At Columbia
(2016-10 - 2017-06)
- Assess and triage complaints, interventions, education
- Document medication administration as per scope of practice
- Maintain HIPPA or FERPA guidelines with health information communication
- Give health related information to children and/or parents as per protocols
- Consult with Medical Director, as appropriate regarding difficult cases, public health, and other issues.
- Refer children and families for appropriate follow up medical care, contact families to follow up on absences and medical conditions
RN Care Coordinator - St Mary's Homecare
(2012-09 - 2017-04)
- Case management
- Coordinate members services with PCP
- Initiate home care, skilled services, and DME
- Refer to community resources
- Participate in IDT meetings
- Implement plan of Care
- Educate members on preventive care and chronic medical conditions
- Perform initial assessment, and reassessments of adult and pediatric patient’s.
- Generate 485 using EMR, UAS, Oasis, M27r, M11Q, and Home Evaluations completed.
- Coordinate total plan of care within all disciplines and discharge planning.
- Teaching and counseling to patient and family on nursing procedures.
- Supervising and teaching Home Health Aides.
PICU RN - The Brooklyn Hospital
(2012-02 - 2013-05)
- Provide care for pre/post-operative patients undergoing intracranial, cardiovascular, thoracic, abdominal, orthopedic surgeries.
- Assume care for patients with MRCP, Seizures and other neurologic, cardiac, pulmonary, nephritic, gastrointestinal, immunosuppressed, traumatic, and infectious illnesses.
- Safely administer medications orally, intravenously, nasogastrically, intramuscularly and monitored vasoactive grips, sedation, insulin grips, transparental nutrition, blood and blood product transfusions, intravenous fluids, electrolytes, and antibiotics.
- Monitor and maintain ventilated patients, tracheostomies, arterial lines, central venous pressure lines, ventriculostomies, nephrotic tubes, chest tubes, internal drains.
- Assist in bedside intubation, central line placement, PICC line placement, and codes.
- Collaborate with MD and other members of the critical care team
Pediatric RN - Harlem Hospital
(2011-03 - 2012-11)
- Coordinate admission and discharge of patients.
- Assess patient status and notify physicians of clinical changes.
- Educate patients/families on health care needs, conditions, and options.
- Evaluate staffing requirements including floor assignments.
- Head-to-Toe Assessment
- Blood specimen/Phlebotomy. Peripheral IV Maintenance, Insertion, and Site Care. Assessment for Inflammation/Infiltration
- Safe Medication Preparation & Administration: Oral (tablets, capsules & liquids), Topicals, intradermal & transdermal, Eye drops/Ointment, Nasal Sprays/Nasal Inhalers, Subcutaneous/Intramuscular Injections
- Insertion of Nasogastric Tube. Gravity Feedings:Enteral and Gastrostomy
- Clean Dressing Change; Superficial Dressing Change. Deep Wound Packing; Wound Irrigation
- Stoma/Peristomal Skin Care
