Jasmine. Rizo
Hospitality Team Leader
Talent
Victorville, San BernardinoMember since June 27, 2025
Hospitality Team LeaderTeam Delegation & LeadershipCustomer Relationship BuildingFlexible Schedule AvailabilityBeverage & Food PreparationCash Handling & ReconciliationFood Safety & Security StandardsTask PrioritizationConflict Resolution
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Hospitality Team LeaderTeam Delegation & LeadershipCustomer Relationship BuildingFlexible Schedule AvailabilityBeverage & Food Preparation
About
- Proactively identified and resolved operational challenges, contributing to smoother shift operations.
- Drove process improvements and supported team initiatives, including the training and onboarding of new crew members.
- Thrived in independent and collaborative settings within a high-performing, fast-paced team environment; Ensured a compliant environment through diligent oversight and managed nightly administrative tasks.
- Adeptly managed shift communications, coordinated tasks, and handled logistics with meticulous attention to detail.
- Contributed to creating impactful presentations and fostered team collaboration to achieve store goals, demonstrating strong partnership orientation.
- Rapidly learned and utilized various internal systems and platforms to manage customer accounts and troubleshoot technical issues.
Experience
As a Business Administration student at Victor Valley Community College, I bring proven experience in customer service, team leadership, and operational support. I have a strong track record of identifying and resolving operational challenges, driving process improvements, and training new team members in fast-paced environments. My experience includes enhancing customer experiences, managing inventory, and fostering productive work environments through effective communication and problem-solving.
Education
I am currently pursuing an Associate in Science degree in Business Administration from Victor Valley Community College, with an expected graduation date of 2026.
Skills
Hospitality Team Leader