Jasmine Rodriguez

Goal-oriented professional with 2 years of team lead experience in warehouse and customer service settings. Seeking to leverage skills in a light industrial warehousing environment while embracing new challenges and opportunities for growth. Willing to relocate to: Sparks, NV

Behavioral Health Technician - Well Care Health - Reno, NV

(2024-01 - 2026-04)

• Oversaw daily activities of clients, ensuring adherence to home management plans.
• Administered medication and supported clients in a safe and respectful manner.

Patient Safety Advocate/Admitting Clerk - Saint Mary's - Reno, NV

(2021-08 - 2023-12)

• Addressed patient concerns and inquiries, explaining hospital policies and procedures.
• Managed patient check-ins and payment processing, ensuring accuracy and up-to-date insurance information.

Front Desk Receptionist - Double R Living - Reno, NV

(2020-04 - 2021-07)

• Utilized Yardi, KNOCK, and ONSITE software to manage resident interactions and inquiries.
• Provided excellent customer service by greeting residents and assisting with their needs.

Team Lead - Fulfillment Works, LLC - Reno, NV

(2018-02 - 2020-02)

• Led a team in the Electronic Data Interchange (EDI) department, managing wholesale orders and ensuring timely dispatch.
• Handled team communications, including email correspondence and order tracking.
• Developed customer service skills through interaction with clients and problem resolution.

High school diploma or GED