Security Specialist at State of North Carolina Administrative Office of the Courts (2025-09 – 2026-02)
Worked in a Cybersecurity capacity to help mitigate attacks to the Administrative Office of the Courts network. I managed multiple firewalls in a Cisco FMC environment that supported both ASA and FTD firewalls. As well as other duties within the SOC for threat mitigation and prevention.
- Use tools such as Cisco Umbrella, Windows Defender, and others to help identify potential threats and mitigate them.
- Maintained and updated the FMC Cisco environment to gold star standards.
- Made use of AWS Cloud Technology as well as other Cloud Technology.
- Worked with users to help patch vulnerabilities within their host-based machines after they experienced an attack from malware.
- Helped resolved active threats such as DDOS attacks.
- Reviewed and made suggestions to help cleanup the firewall rule bases that were current in the environment to make them more optimal to industry standards.
- Assisted with the migration from mainframe services to a new standard.
Firewall/Network Engineer at Applied Future Technology – BLM (2023-09 – 2025-09)
As a Cybersecurity Specialist I worked with multiple applications and critical sites for Bureau of Land Management (BLM), and served as a Network Administrator heading projects to address infrastructure growth under a new administration change. Maintained the DMZ and WAF environments for BLM to address security concerns and modifying the environment to facilitate BLM hosted application to work as intended in the BLM environment as well as communication with the network equipment with other bureaus associated with BLM and federal government.
- Met with vendors and collaborated network changes in existing infrastructure.
- Headed a project to find a replacement for the Imperva WAF on-site equipment.
- Led BLM into cloud-based technology with their WAF solution.
- Set up Test and Production environments within BLM with the new Cloudflare Solution.
- Documented and reorganized the network to fit the new Cloudflare Solution.
- Maintained the BLM internal DNS in SUSE 12.
- Assisted with the migration from Vmware to Hyper-V.
- Maintained SSL Certificates for all sites and servers in the BLM SE scope.
- Saved the BLM over $1 Million to date with all my efforts and projects.
IT Support Technician at Ramsoft/Peraton - USPS (2023-06 – 2023-09)
Helped to manage major business applications and networking protocals through server/client connections between USPS and other major partners. Worked on an international level to support the top companies in today's market for all their application and networking needs.
- Monitoring and remediating issues with alerts and notifications to support servers and other application tools.
- Responding to alerts related to file transfer issues or other data issues and remediating these alerts.
- Assisting partners via email and phone to resolve transfer issues which could be related to server, network, or other infrastructure components.
- Documenting issues and assisting with root cause analysis as needed.
- Provide 24x7 support for Enterprise Level Networks.
- Proactively monitor network status and taking appropriate actions as needed.
- Work with the incident management team to determine cause of network issues.
- Trouble shoot network incidents and work to resolve them.
Network Administrator at City of Raleigh (2022-06 – 2023-01)
Worked individually to support all of City of Raleigh parks, departments, and critical sites throughout the triangle for any network issue that would arise. Helped to suggest and manage upgrades and lease refreshment throughout the network, and supported over 500 nodes directly.
- Monitor IT network infrastructure alerts and events including: review of logs from various technologies, preparation and review of custom reports from core switches, firewalls, routers, UPS's, wireless controllers and AP's, load balancers, and other solutions.
- In collaboration with the Network Operations Center (NOC), establish and configure network elements for monitoring that adhere to industry best practices and methodologies for monitoring and alerting.
- Ensure all network equipment configuration is managed in a secure and efficient manner.
- Use knowledge of Layer-1 through layer-7 networking technologies to provide end-users with reliable IT solutions.
- Manage network services, workloads and schedules of vendors and suppliers, and foremost the OLA's and SLA's governing IT solutions.
- Plan and participate in the life-cycle management of the networking gear, and in the continuous equipment replacement cycle activities.
- Manage inventory of all networking equipment and implement new network infrastructure for new site implementations and site refreshes.
- Create network diagrams and documentation to ensure accurate and up to date records of deployed solutions, as well as maintain existing documentation.
- Participate in the network team service desk queue, and efficiently identify and remediate any incidents and problems escalated.
- Manage vendors, service providers, and stakeholders during the remediation activities.
- React to alerts, incidents, problems, and requests escalated to the network team.
- Use industry standard troubleshooting tools/equipment/techniques (packet-capture, protocol analyzers, logging servers and alerting platforms), as well as, experience and imagination in correlation of events to accelerate remediation of impaired IT services.
- Identify bugs and deficiencies in networking hardware or software, come up with remediation plan(s), and successfully implement remedies to identified network anomalies.
- Share understanding of remediation procedures and techniques with teammates (both formally and informally) to preserve knowledge.
- Assist with the management and implementation of network infrastructure related projects, including: commissioning of newly constructed facilities, networking hardware and software lease refreshments, upgrades, change requests and incident management, and alike.
- Work with project teams across the IT Department and throughout the city to implement network connectivity solutions.
- Participate in site surveys and assessments for IT outfitting and rite-sizing of gear to match end-user's requirements.
Network Engineer at State of NC DHHS (2021-07 – 2021-11)
Worked as an individual Network Administrator/Cybersecurity Specialist to support my site in Central Office as well as assisting other Network Engineers concerning issues on all remote sites through out NC DHHS Mental Health Facilities.
- Completed a VOIP upgrade from a PBX system with DIT in Central Office.
- Analyzed and diagrammed entire networks, IP schemes, interfaces catalogs, equipment catalogs, and recommended upgrades to the networks to fit business needs.
- Headed a major project to switch over to VOIP across the State of NC at all facilities, and upgrade all networks to their optimal level.
- Backwards engineered the network with limited documentation in Central Office.
