Owner/Operator - HopeStone Landscapes - San Antonio, Texas
(2020-01)
- Oversee day-to-day operations, ensuring the highest standards of efficiency, quality and customer service.
- Develop employees of all levels and experience.
- Monitor financial forecasts and performance
- Build and maintain strong relationships with existing and future clients.
- Lead the coordination and evaluation of meetings with team development.
- Develop proposals while working with clients and designers to guarantee the highest quality of standards possible.
- Organize employee scheduling and coordinate operations to maintain deadlines.
- Grow revenue though improved procedures and cost control.
- Strengthen company performance; oversee the development and growth of all San Antonio Branches.
- Successfully meet and exceed monthly, quarterly and annual budgets.
Branch Manager - AAA Landscapes - San Antonio, Texas
(2019-01 - 2020-12)
- Oversee day-to-day operations, ensuring the highest standards of efficiency, quality and customer service with 7 million dollars of annual revenue.
- Develop employees of all levels and experience.
- Monitor financial forecasts and performance
- Build and maintain strong relationships with existing and future clients.
- Lead the coordination and evaluation of meetings with team development.
- Develop proposals while working with clients and designers to guarantee the highest quality of standards possible.
- Organize employee scheduling and coordinate operations to maintain deadlines.
- Grow revenue though improved procedures and cost control.
- Strengthen company performance; oversee the development and growth of all San Antonio Branches.
- Successfully meet and exceed monthly, quarterly and annual budgets.
Branch Manager - Benchmark Landscapes - San Antonio, Texas
(2012-01 - 2019-12)
- Oversee day-to-day operations, ensuring the highest standards of efficiency, quality and customer service with 9 million dollars in annual revenue.
- Develop employees of all levels and experience.
- Monitor financial forecasts and performance
- Build and maintain strong relationships with existing and future clients.
- Lead the coordination and evaluation of meetings with team development.
- Develop proposals while working with clients and designers to guarantee the highest quality of standards possible.
- Organize employee scheduling and coordinate operations to maintain deadlines.
- Grow revenue though improved procedures and cost control.
- Strengthen company performance; oversee the development and growth of all San Antonio Branches.
- Successfully meet and exceed monthly, quarterly and annual budgets.
General/Sales Manager - Discount Tire Company
(1999-01 - 2012-12)
- Successfully organized and operated a Discount Tire Co. store with approximately $850k+ per month in gross sales.
- Carried out all necessary measures for recruiting, hiring, training and coordinating store personnel.
- Offered important motivation and supervision to all employees.
- Worked out merchandising, ordering and maintenance features along with necessary cash and inventory control.
- Took essential measures for coordinating events and promotions.
- Consistently resolved customer difficulties in a tactful manner.
- Performed all necessary office procedures and consistently maintained all safety requirements and continuing education.
Grounds Supervisor - Chaparral County Club
(1998-01 - 1999-12)
- Performed all necessary lawn and grounds maintenance.
- Provided personal customer care to club members.
- Trained and coordinated ground personnel.
- Implemented an effective system to meet clients' needs efficiently which increased referrals.
- Learned and applied valuable customer service and sales skills.
