Assistant Marketing Manager - Paradise Exteriors - Boynton Beach, FL
(2021-03 - 2025-11)
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Experienced Call Center Manager focused on delivering exceptional customer service and achieving key performance indicators through effective team leadership and process improvement.
- Strategic Marketing Hiring Manager with a proven ability to identify, attract, and onboard top-tier marketing talent, driving team growth and achieving organizational objectives.
- Technically skilled Assisted Payroll professional with a strong understanding of payroll procedures, data management, and reporting, ensuring accurate and timely payroll delivery.
- Technically proficient Accounts Payable Manager skilled in utilizing ERP systems and accounting software to automate processes, enhance workflow efficiency, and improve financial reporting. Adept at leveraging technology to drive accuracy and streamline accounts payable functions.
Account Manager/ Sales Representative - Moving Co. - Oakland Park, FL
(2021-01 - 2021-03)
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
Inhouse Sales Rep - PDC Inc. - West Palm Beach, FL
(2020-06 - 2020-12)
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
