Administrative assistant & Scheduler - Synergy Home Care - OKC, OK
(2025-06)
- Managed daily and weekly caregiver schedules using AxisCare scheduling software
- Matched caregivers with clients based on skills, availability, and care needs
- Coordinated last-minute schedule changes, ensuring all shifts were consistently staffed
- Facilitated communication among clients, caregivers, and office staff to support quality care delivery
- Tracked hours, availability, and scheduling data using Microsoft Excel to maintain accurate records
- Maintained accurate records and supported compliance with agency policies and state guidelines
Online Store pickup member - Walmart - Yukon, OK
(2020-09 - 2025-06)
- Provided exceptional support to customers by ensuring timely and accurate fulfillment of their orders.
- Processed and entered orders efficiently, ensuring prompt delivery to customers.
- Resolved customer issues with fulfillment services and procedures, effectively improving service reliability and customer trust.
- Communicated proactively with customers, updating them on order status and promptly addressing concerns to enhance customer experience.
- Ensured accuracy and quality in fulfillment processes through meticulous attention to detail, contributing to overall operational excellence.
- Consistently met and exceeded productivity and quality standards, resulting in high levels of customer satisfaction.
Cashier team member - Academy - Oklahoma City, OK
(2018-12 - 2020-07)
- Provided exceptional customer service and ensured positive experiences for patrons in a fast-paced retail environment.
- Operated cash register, processed transactions accurately, and ensured cleanliness and organization of workspace to enhance customer experience.
- Counted and reconciled cash at end of shift, ensuring accuracy and security of financial transactions to uphold trust and accountability.
- Demonstrated strong work ethic, attention to detail, and commitment to customer satisfaction, contributing to a positive shopping environment.
Footwear team member - Academy - Yukon
(2017-11 - 2018-12)
- Delivered exceptional customer service and footwear knowledge as Sales Associate in shoe department for over a year.
- Guided customers in selecting suitable footwear, resolving queries, and enhancing overall shopping experience.
- Organized department by updating pricing and properly displaying merchandise after closing, ensuring a welcoming environment.
