Account Manager - Mal Warwick Donordigital - remote
(2025-01)
- Managed production of direct-mail fundraising campaigns for progressive nonprofits.
- Maintained schedules and tracked projects through creative development, proofing, print production, personalization, and mailshop deployment.
- Facilitated communication among clients, designers, copywriters, production staff, printers, and mailshops to support accurate execution and on-time delivery.
- Reviewed proofs, revisions, files, and approvals throughout multiple project stages, maintaining consistency, quality, and schedule discipline.
- Oversaw vendor communication, production tracking, billing reconciliation, and project status reporting across concurrent campaigns.
Project Manager → Operations Manager - Scholastic Education Solutions - remote
(2021-01 - 2024-12)
- Led operations for a 15-person in-house creative team supporting a broad range of marketing and organizational initiatives.
- Managed creative projects supporting major product launches and signature publishing initiatives from planning through final delivery.
- Coordinated creative development, routing, approvals, and asset delivery across multiple concurrent projects, ensuring alignment with launch schedules and stakeholder expectations.
- Guided creative review and approval cycles, incorporating feedback from marketing, editorial, production, and leadership teams.
- Served as primary liaison between internal teams and external vendors, helping resolve issues and maintain project schedules and delivery commitments.
- Facilitated project meetings, status updates, and reporting to track progress, identify risks, and maintain consistency across contributors.
Account Manager - Alborozo Studios - remote
(2020-01 - 2021-12)
- Managed design, fabrication, and installation of temporary and semi-permanent branded retail environments for a major national client.
- Oversaw project budgets, schedules, production specifications, logistics, and installation activities throughout project lifecycles.
- Coordinated communication among clients, designers, fabricators, and vendors to maintain alignment, quality standards, and delivery commitments.
- Tracked project milestones, resolved production challenges, and supported successful execution from concept through installation.
Project Manager → Account Manager - Tri-Plex Design - New York, NY
(2004-01 - 2020-12)
- Directed design, print, and manufacture of consumer product packaging, temporary and semi-permanent retail displays, and branded merchandising.
- Served as primary liaison among clients, designers, fabricators, printers, fulfillment partners, and internal teams throughout project lifecycles.
- Developed budgets, estimates, schedules, specifications, and production plans from concept through installation and final delivery.
- Sourced and developed vendor relationships, obtained competitive bids, negotiated pricing and delivery terms, generated purchase orders, and supervised manufacturing progress.
- Reviewed designs, prototypes, mockups, proofs, and production samples while directing routing, feedback, and approval processes.
- Resolved production challenges and coordinated activities among design, marketing, sales, operations, and vendor teams to maintain schedules and support successful execution.
- Contributed to Woody at 100, recipient of the Grammy Award for Best Boxed or Special Edition Package (2013).
Print Production Manager - Modern Language Association
Oversaw typesetting, print production, budgets, schedules, vendor relationships, and licensing agreements for scholarly publications and marketing materials.
Manager Production Department & Special Projects - Zagat Survey
Supervised production of books and promotional materials, maintained workflow systems, and trained junior staff in print production.
Production & Project Manager - The College Board
Coordinated print, direct-mail, periodical, and multimedia projects while developing organizational standards for color proofing and production review.
Production Manager - St.Martin's Press
Oversaw production of 150–200 trade titles annually, coordinating editorial, design, prepress, print, and manufacturing relationships.