Principal Technical Program Manager at Microsoft (2022-12 – 2025-06)
Led global security and infrastructure programs, driving Microsoft's Secure Devices strategy and KPI governance across 300K+ devices and 14K+ network assets. Aligned engineering, IT, and security to enable modernization, compliance automation, and executive reporting at scale.
- Directed enterprise-wide infrastructure enablement across distributed environments spanning corporate, lab, and Azure datacenter ecosystems—standardizing lifecycle governance for 300K+ assets and reducing lateral movement by 60% through segmentation and telemetry enforcement.
- Operationalized compliance for 20K+ IT-managed devices (e.g., servers, KVMs, PDUs) by defining risk-based onboarding and automating logging/monitoring—achieving 100% integration into the system of record.
- Authored Microsoft's Secure Devices strategy, aligning engineering, product, IT, and security organizations around a shared execution roadmap supporting enterprise-wide modernization initiatives.
- Established formal accountability framework (RACI) to shift compliance ownership for 300K+ network-connected devices not owned by IT—freeing 25% of IT engineering capacity by holding business-aligned device owners accountable.
- Piloted AI-based infrastructure compliance tools, eliminating the need for PMs and engineers to manually write/debug Kusto Query Language (KQL) queries—accelerating AuditD telemetry readiness on Cisco/Arista devices and enabling secure OS delivery for 80% of the fleet.
- Reduced Microsoft's global circuit spend by 25% by piloting Azure vWAN and VRF-based segmentation in under-resourced regions—cutting Palo Alto firewall footprint by 50% and saving ~$15M annually.
- Conceived and led launch of enterprise-wide KPI governance model replacing ambiguous OKRs; created the Device Security Index and scorecards adopted by VP-level stakeholders for continuous improvement across 24+ services.
- Unified telemetry metrics across Azure, IT, and security, creating a single compliance score used by CEO, CISO, and EVP leadership to track violations and secure a 25% FY26 budget increase for scanning and remediation.
- Mentored globally distributed PMs and engineers on program governance, execution rigor, and infrastructure readiness—accelerating initiative start by one quarter while improving delivery consistency across regions.
- Established operational readiness mechanisms, executive governance forums, and risk review cadences to improve delivery predictability across global infrastructure initiatives.
Senior Technical Program Manager at Microsoft (2022-05 – 2022-12)
Drove cloud modernization strategy and hybrid connectivity initiatives across global regions. Influenced executive decision-making through ROI-driven PoCs, partner engagements, and technical leadership across Azure and virtual desktop platforms.
- Presented cloud modernization proposals to VP audiences—securing a $2M budget increase and directly shaping Microsoft's infrastructure roadmap despite company-wide budget constraints.
- Developed 2–4 year cost models for migrating network edge services (e.g., Palo Alto firewalls) to Azure-native solutions—prompting Azure product teams to reduce internal pricing by 25%, enabling scalable enterprise-wide deployment and securing IT leadership support.
- Influenced service readiness planning for global deployments, including Azure Virtual Desktop and user connectivity monitoring.
- Led global hybrid connectivity offsite with 30+ stakeholders, aligning product, infrastructure, and engineering teams on Azure networking integration strategy—resulting in a unified execution plan that reduced user latency by ~80% (from 220ms to 20ms) and improved global service responsiveness.
- Recovered $500K in annual Azure spend by auditing engineering-owned subscriptions to identify underutilized resources; mentored junior PMs on creating Azure alerts to proactively manage cost drivers and improve chargeback visibility across teams.
- Presented internal cloud modernization best practices to a major Japanese automaker during an executive briefing—informing their legacy-to-cloud transition strategy and contributing to a $20M Azure opportunity through indirect revenue influence.
Senior Program Manager Lead at Microsoft (2019-01 – 2022-05)
Managed a team of 6 program managers driving hybrid cloud transformation and federal cloud readiness. Oversaw high-impact infrastructure programs, enabling $300M+ savings, cross-org collaboration, and strategic alignment of 165+ initiatives with executive funding priorities.
- Managed team of PMs driving hybrid cloud transformation; delivered $324M in cost savings via Azure optimization and data center exit plans.
- Directed infrastructure readiness for federal cloud onboarding and new workload migrations.
- Oversaw 165+ initiatives via scenario planning dashboards, funding models, and executive prioritization.
Senior Technical Program Manager at Microsoft (2016-06 – 2018-12)
Spearheaded Microsoft's foundational efforts in hybrid cloud manageability and telemetry at enterprise scale—laying the groundwork for Azure's transformation into a DevOps-ready platform for both internal and external customers. Influenced Product Group roadmaps, enterprise standards, and external partner adoption while enabling significant cost optimization.
- Led enterprise-wide dogfooding of 60+ Azure manageability and telemetry features across 5+ technology pillars (e.g., patching, inventory, monitoring)—feedback influenced product updates and enabled pivot from ITIL to DevOps, reducing vendor spend by ~$20M annually.
- Led 11 recurring cadences with Azure product teams, ensuring delivery of 24 critical features each semester; this enabled cloud transformation of 100+ internal services and increased PG alignment with enterprise scenarios.
- Drove global enterprise customer engagements (e.g., U.S. government, Honeywell, Chevron), positioning Microsoft's manageability stack as a model for legacy-to-cloud migration—supporting $72M+ in indirect sales opportunity.
U.S. Army Officer - Lieutenant Colonel (Retired) at U.S. Army (1995-01 – 2016-12)
Directed complex, cross-functional operations across infrastructure, logistics, and multinational coordination. Led multimillion-dollar programs and strategic initiatives in high-tempo environments, aligning diverse stakeholders toward mission readiness and delivery—building a strong foundation for driving execution in enterprise-scale, launch-critical programs.
- Led $11M+ training operations and multinational exercises, supporting 2,000+ Special Operations personnel and coordinating the first U.S.–China military exchange on U.S. soil.
- Directed strategic campaigns and cross-government initiatives, including infrastructure efforts with $1.6B regional impact and force advisory models in Afghanistan.
