Jasvir Bassi

Resourceful manager with 2 years of experience in the food service industry, specializing in customer service and operational efficiency. Proven ability to enhance customer satisfaction and streamline processes in a fast-paced environment. Holds a Master's degree in Computer Science and a CNA certification, demonstrating a commitment to continuous learning and professional development. Authorized to work in the US for any employer

Manager at West Coast Sourdough (2023-10 – 2025-12)

• Managed daily sandwich shop operations, coordinating opening and closing procedures, cash handling, and task delegation to maintain smooth workflows and consistent service during peak and non-peak hours.
• Trained new staff on sandwich preparation, food handling practices.
• Resolved customer concerns regarding orders, wait times, or product preferences with a calm, service-focused approach, promoting repeat business and maintaining the store's reputation for friendly support.

Master's degree in Computer Science – innocent hearts