Senior Visa Councilor - Sun Overseas - Ludhiana, INDIA
(2017-04 - 2024-06)
- Attend clients and provide them consultation regarding the different types of visas.
- Coordinate with different departments within the organization.
- Identify and resolves the client concerns.
- Maintain records of financial transactions
- Maintain operational efficiency.
- Managing, motivating and developing staff regarding customer service.
- Advise visa application forms, supporting documents and different charges to clients.
Visa Councilor - AUSCAN Consultants - Ludhiana, INDIA
(2013-11 - 2017-03)
- Asses client qualification for tourist, work or student visa.
- Explain target country policies, fees and processing time.
- Recommend the correct visa category.
- Take regular feedback from clients.
- Evaluate the market trend, competitors and report to Branch Manager.
Restaurant Manager - Pizza Hut - Moorebank, SYDNEY
(2012-12 - 2013-06)
- Manage the restaurant in accordance with company policy and procedures including directing the activities of employee in maximizing sales, operating efficiency and profit.
- Achieving Standards within organisation by ensuring that all employees are focused on exceeding customer expectation for Accuracy, Maintenance, Product and Speed of Service.
- Coordinate the effective recruitment and selection of team member using company system.
- Assist Restaurant General Manager and give weekly performance report and conducts meeting to forecast for next week, labour roster, inventory and stock ordering.
- Train and develop team member to meet the standards of performance required. Monitor performance and implement corrective action when required.
- Report to Director regarding inspection by third parties that have or are likely to affect the operation of business and competitive activities that is likely to affect the trading results of business.
Restaurant Manager - Pizza Hut - Dickson, Canberra, AUSTRALIA
(2012-01 - 2012-10)
- To do payroll.
- Recruitment, Selection and Training.
- To check on labour and cost control.
- Make purchase order.
- To handle customer service and complaints.
- Developing relationships with the local business community.
- Establishing priorities consistent with the business objectives.
- Helping to develop management talent by acting as a mentor to supervisors and team leaders.
- Performing SWOT analysis.
Shift Supervisor - Pizza Hut - Dickson, Canberra, AUSTRALIA
(2011-04 - 2011-11)
- To give training to team members.
- Supervise the smooth operation of business.
- To follow business standards.
- To control inventory.
- To handle customer service and complaints.
