Mortgage Loan Originator - E-Mortgage Capital - Southern California
(2023-02)
- Direct end-to-end loan applications from initial intake, borrower consultation, and credit verification through final funding and closing.
- Structure creative financing solutions for complex borrower scenarios, submitting complete packages to wholesale institutional lenders.
- Collaborate with underwriting teams and account executives to clear underwriting conditions and expedite processing turn times.
- Maintain an active CRM pipeline, delivering transparent client advisory and consistent referral business continuity.
Welder / Fabricator - Paul's Ironworks - Los Angeles County, CA
(2025-05 - 2025-11)
- Fabricated custom ornamental metalwork including architectural residential gates, wrought iron fencing, and balcony railings utilizing advanced MIG and FluxCore welding techniques.
- Executed precision layout and fit-up from engineering drawings and field sketches using measuring tapes, speed squares, angle finders, and custom-built shop fixtures.
- Cut, shaped, and prepped carbon steel and wrought iron assemblies using plasma cutters, industrial band saws, abrasive chop saws, and heavy drill presses.
- Maintained rigorous safety standards: supervised active shop ventilation, conducted safety audits, and ensured safe handling of pressurized shielding gas cylinders.
- Conducted mobile field welding and site installations, securely anchoring structural assemblies and automated driveway gate frames.
Sales Manager Assistant - loanDepot - Foothill Ranch, CA
(2020-12 - 2021-07)
- Supported a high-volume branch production floor of 18 licensed mortgage professionals, preparing daily conversion tracking and KPI performance dashboards.
- Managed customer service escalations, resolving complex file conditions to ensure strict compliance and exceptional client satisfaction.
- Co-designed and implemented performance improvement plans (PIPs), conducting call calibrations, file audits, and live consultative coaching.
- Intervened on stalled and at-risk files, restructuring borrower debt profiles to salvage volume and prevent loan fallout.
Senior Mortgage Banker - loanDepot - Foothill Ranch, CA
(2019-09 - 2022-10)
- Managed a comprehensive nationwide pipeline of conventional, FHA, and VA purchase and refinance loan files under strict regulatory standards.
- Analyzed asset statements, tax returns, and credit reports to negotiate competitive loan products tailored to individual borrower goals.
- Maintained proactive multi-party communication with title companies, escrow officers, and real estate partners to meet closing deadlines.
Sales Associate - Bert's Mega Mall - Covina, CA
(2018-04 - 2019-09)
- Consulted on high-value powersports equipment, accessories, and maintenance solutions, consistently meeting monthly sales benchmarks.
- Utilized the WebControl CRM portal to log lead interactions, schedule demonstrations, and manage post-sale follow-ups.
AT&T Solutions Expert & Mobile Sales - Best Buy - Greater Los Angeles Area, CA
(2010-09 - 2018)
- Served as department subject matter expert for telecom systems, hardware configurations, and network connectivity.
- Trained sales team members on cellular equipment specs, customer support standards, and product protection plans.
- Supervised inventory intake, managed device asset audits, and enforced shrink-reduction procedures across department stock.
Sales Associate / Key Holder - Robert Wayne Footwear - Greater Los Angeles Area, CA
(2009-09 - 2011-02)
- Managed retail store opening and closing procedures, cash reconciliation, daily register balancing, and inventory counts.
- Maintained back-of-house stockroom organization to accelerate order fulfillment and floor restock cycles.
Plumber's Assistant - Miracle Plumbing - Southern California
(2006-07 - 2009-07)
- Assisted journeyman plumbers with residential pipe installation, drain line repairs, rough-in rough fit-ups, and water heater service.
- Maintained clean, secure, and hazard-free workspaces; prepared tooling, fittings, and copper/PVC piping for field operations.
