Javonie Tate

Dynamic Manager with extensive experience in operational oversight and team leadership. Enhanced customer satisfaction through streamlined processes, achieving reduced wait times and improved service quality. Trained diverse teams on best practices, fostering a culture of excellence and accountability.

Proven ability to maintain high standards of cleanliness and safety in fast-paced environments, ensuring compliance with regulations. Committed to driving efficiency and nurturing a positive customer experience.

Supervisor - Sodexo magic - Atlanta

(2024-08)

As a supervisor here at morehouse college I am responsible for 3 on site locations which includes a convenience store a food restaurant and a sandwich shop. All together I watch over 8-10 employees throughout the shift. I'm also responsible for closing and inventory for the restaurant and sandwich shop.

Security officer - HSS - Atlanta

(2022-09 - 2024-10)

I worked at the Hartsfield-Jackson international airport in Atlanta where I checked in employees that came through the check point using x-ray machines, hand held wands and if necessary back hand pat down

Manager at Firehouse subs - Firehouse subs

(2017-08 - 2020-01)

Oversaw daily operations to ensure efficient shift management. Coordinated team of adults and high schoolers, focusing on customer satisfaction and timely service. Maintained cleanliness and readiness of store for incoming shifts.

• Streamlined processes to enhance customer flow and reduce wait times.
• Trained staff on best practices for service excellence.
• Implemented cleaning protocols to uphold store standards.

Warehouse Associate - Duracell

(2020-01 - 2020-05)

Supported warehouse operations, ensuring efficient inventory management and order fulfillment. Collaborated with team members to maintain a safe and organized work environment. Assisted in loading and unloading shipments, adhering to safety protocols. Monitored stock levels and reported discrepancies.

• Streamlined inventory processes to enhance accuracy.
• Contributed to a 15% reduction in order processing time.
• Ensured compliance with health and safety regulations.

Assistant Department Manager - Walmart

(2020-05 - 2021-07)

Assisted in managing department operations, prioritising customer assistance and satisfaction. Ensured cleanliness during high customer traffic. Delegated tasks to team members, maintaining efficiency and adherence to duties.

• Enhanced customer service experience through proactive support.
• Maintained high standards of cleanliness despite heavy footfall.
• Assigned daily tasks to ensure team efficiency and accountability.

Security - Allied universal security

(2021-09 - 2022-08)

Secured library premises, enforced policies, and ensured safety of patrons and staff. Monitored access points and responded to incidents promptly. Collaborated with team to maintain a safe environment.

• Enforced library policies to enhance visitor experience.
• Conducted regular safety inspections to identify potential hazards.
• Responded effectively to emergency situations.

College - Atlanta metropolitan state College

High school diploma - Creekside high school (2017-01)